Lakeland Volkswagen

John is very helpful John at the service center very very professional and extremely accurate. Gave me an idea of what it could be when I dropped it off. Offered a ride to John at the service center very very professional and extremely accurate. Gave me an idea of what it could be when I dropped it off. Offered a ride to where I needed to go as well. Called the insurance plans and gave me all the options same day. Had everything figured out for me. When I picked up the car, no work was done yet, and it was washed. I will be bringing my car back within the month to get the needed work done. Very happy and impressed. More

Found the perfect Jetta First time buying a car since my husband passed away. I was more than a little nervous. Trey was so great to work with! Made me feel completely at ea First time buying a car since my husband passed away. I was more than a little nervous. Trey was so great to work with! Made me feel completely at ease. So glad I went to LakelandVW. Thanks, Trey! More

Always amazing response , I would love to bring this up as Brian the manager from service, always have stood out and took every question and concern never disappointing me , I would love to bring this up as Brian the manager from service, always have stood out and took every question and concern never disappointing me with service and solutions, I’m truly grateful and thankful for the amazing service at your dealership that he always provides, thank you very very much More

Pain Free I've been looking for a used car for awhile and there are always hidden fees added to the price. Not here, David was nice and upfront about the costs, I've been looking for a used car for awhile and there are always hidden fees added to the price. Not here, David was nice and upfront about the costs, not tacking on an absurd amount of fees like some dealers. Would definitely recommend these guys. More

Hiram was incredible! Our VW rep Hiram was incredible! I’m so grateful for how he cared for us through the process of getting our new car. We love working with VW LAKELAND! Our VW rep Hiram was incredible! I’m so grateful for how he cared for us through the process of getting our new car. We love working with VW LAKELAND! More

Well Done Very well handled by the Salesman, Jeff Harvard, from the test drive through the closing. Minor issue upon delivery of the vehicle, however this was h Very well handled by the Salesman, Jeff Harvard, from the test drive through the closing. Minor issue upon delivery of the vehicle, however this was handled in an efficient and professional manner. More

Service with 20,000 inspection Quick service and nice people. Jonathan was awesome as always he has a lot on his plate but takes time for each customer with no rush. Quick service and nice people. Jonathan was awesome as always he has a lot on his plate but takes time for each customer with no rush. More

Customer Service is exceptional Brought my vehicle in to get my 30,000 mile service, induction service done and the Customer Service experience is exceptional as usual. Employees are Brought my vehicle in to get my 30,000 mile service, induction service done and the Customer Service experience is exceptional as usual. Employees are friendly and genuinely care about your experience. More

Service personnel Johnathon always very professional and he listens intently . Decided to go elsewhere due to cost only. Have been using your facility past almost 9 Johnathon always very professional and he listens intently . Decided to go elsewhere due to cost only. Have been using your facility past almost 9 yrs and always excellent repair service. More

Great staff and shopping experience. Great shopping experience and great staff that were friendly and helpful. It was worth the 300 mile round trip from St Augustine to purchase vehicle. Great shopping experience and great staff that were friendly and helpful. It was worth the 300 mile round trip from St Augustine to purchase vehicle. Ask for Brad in sales! More