Lakeland Volkswagen

Bought a new car We were looking for a 7 passengers car and Tyler was very helpful. He took time to explain all details. We were from Canada and it was a bit complic We were looking for a 7 passengers car and Tyler was very helpful. He took time to explain all details. We were from Canada and it was a bit complicated to obtain credit but Jared and Tyler went above and beyond our expectations We are more than happy of our new Atlas More

Israel the best salesman Israel Gerena is an excellent salesman, he knows his product (cars), has strong sales and customer service skills, an attitude of trust, friendly and Israel Gerena is an excellent salesman, he knows his product (cars), has strong sales and customer service skills, an attitude of trust, friendly and positive. Negotiation skills, communication and listening to the client. Best of all, he works hard for you to get that you want, best deal, as he did with me. If you want to buy a car and you don't know where and with whom, don't hesitate and go to Volkswagen in Lakeland ask for Israel, believe me, he is the best one to help you. More

Excellent customer service! Had a recall on my emission system & was worked in quickly. They checked my entire car over & even washed it. The customer service was excellent! Had a recall on my emission system & was worked in quickly. They checked my entire car over & even washed it. The customer service was excellent! More

Repeat customer Trey is excellent. He is very knowledgeable of the cars. He is friendly and goes the extra mile to make sure you are happy with your purchase. I would Trey is excellent. He is very knowledgeable of the cars. He is friendly and goes the extra mile to make sure you are happy with your purchase. I would definitely buy from him again. Jared (my precious salesman) now in Finance was once again great. He has been with me through my last two car purchases. He goes the extra mile to ensure that things are done right. I would recommend either of these gentlemen without hesitation. More

Trey is excellent!!! Trey is excellent! very professional and trying always to help. He is very knowledgeable of the car that we were looking for Thanks Trey for your he Trey is excellent! very professional and trying always to help. He is very knowledgeable of the car that we were looking for Thanks Trey for your help!! More

Friendly, courteous and knowledgeable Wonderful place to do business. Would highly recommend dealership to all. Great car buying experience. Dave Shepherd was very pleasant and it was plea Wonderful place to do business. Would highly recommend dealership to all. Great car buying experience. Dave Shepherd was very pleasant and it was pleasurable doing business with him. More

Trey is just plain wonderful Trey always has a pleasant attitude,he is always smiling and often checks to find out how best he could be of help. He is good Trey always has a pleasant attitude,he is always smiling and often checks to find out how best he could be of help. He is good More

Wow .... talk about customer service Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car fo Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car for me. Will send all my friend and family to him! Thanks Trey for being awesome buddy More

Trey is excellent I have purchased two cars from Trey and he is just an excellent person. Not only is he enthusiastic about his job and people(one look in his office wi I have purchased two cars from Trey and he is just an excellent person. Not only is he enthusiastic about his job and people(one look in his office will confirm that), he is also the owner of multiple VWs. He loves the VW product and knows them inside and out. He is just a plain easy guy to work and talk with. I might as well also mention my excellent relationship with the service department. I think many dealerships miss the boat on how important the service department/customer relationship is. These people have made it nearly impossible for me to even think about going anywhere else. Then add to that a sales staff you like as a customer is the icing. I hope Trey stays here a long time. More

Great service! Was greeted right upon arrival to the dealership by Bradley who was professional and knowledgeable. One of the most pleasurable car buying experiences Was greeted right upon arrival to the dealership by Bradley who was professional and knowledgeable. One of the most pleasurable car buying experiences I’ve ever had. Strongly recommend Bradley. More