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Lakeland Volkswagen

Lakeland, FL

4.4
3,013 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 3,013 reviews

August 01, 2025

went in for a routine oil change, but was informed it was time for my 30k service. More

by VOXYBEE
Recommend Dealer
Yes
Employees Worked With
ashleigh
Aug 01, 2025 -

Lakeland Volkswagen responded

Thank you for your review! We're glad you came in and that our team was able to keep you updated on your vehicle’s maintenance needs. Staying on top of service milestones like the 30k check helps keep things running smoothly, and we’re here to make the process as easy as possible. We appreciate you choosing us!

July 30, 2025

Danny and Dominic and the managers were great … they went beyond expectations … while Tristan was a deception … he ignored us Hispanic that were in the show room for more than 15 minutes and choose q white f More

by estrelli_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience. We're so glad to hear that Danny, Dominic, and the management team provided you with such great service and went above and beyond. We truly appreciate your business and your trust in purchasing not just one, but two vehicles with us. Your feedback is important, and we’ll be sure to share it with the team to ensure every guest feels equally welcomed and valued.

July 29, 2025

Honest pricing and no xx games. Would buy from again! Sales team was really great! More

by benc16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Lakeland Volkswagen responded

Thank you for the awesome 5-star review! We're glad to hear you appreciated the honest pricing and straightforward experience. Our sales team will be thrilled to know they made a great impression. We’d be happy to work with you again anytime!

July 29, 2025

They do a great job servicing my vehicle. Ashleigh always keeps me informed on the progress of my vehicle. She let's me know beforehand what to expect and approximately how long it will take. More

by pjmedina
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernann
Jul 30, 2025 -

Lakeland Volkswagen responded

Thank you for the 5-star review! We're so glad to hear that Ashleigh takes great care of you and keeps you well-informed throughout your service visits. It's always our goal to provide clear communication and efficient service. We appreciate your trust and look forward to seeing you next time!

July 29, 2025

Very helpful, polite. They always explain what's going to happen. They keep me updated on progress. They see if im going to wait or they offer a ride in the shuttle. More

by pjmedina
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
Jul 30, 2025 -

Lakeland Volkswagen responded

Thank you for the wonderful 5-star review! We're glad to hear that our team consistently provides clear communication and thoughtful service during your visits. It's important to us that you're comfortable and informed every step of the way. We appreciate your continued trust!

July 29, 2025

They were very courteous, let me know how long the service call would be. Very attentive. More

by pjmedina
Recommend Dealer
Yes
Employees Worked With
Ashley and Katlyn
Jul 30, 2025 -

Lakeland Volkswagen responded

Thank you so much for the 5-star review! We're happy to hear that our team was courteous and attentive during your visit. Keeping you informed and comfortable is always our priority. We appreciate your support!

July 23, 2025

Big shout out to Ashley in service. She is a very nice person. She was always there when I had a question. She helped me and my wife out a lot. I give Ashley a big thank you. More

by justingardener729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service
Jul 24, 2025 -

Lakeland Volkswagen responded

Thanks so much for the 5 stars, Justin! We’re thrilled to know you had a great experience with us at Lakeland Volkswagen. We appreciate your support and look forward to seeing you again!

July 22, 2025

Friendly,professional customer service. Easy,and complete satisfactory on meeting your needs.reasonble price.good More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lakeland Volkswagen responded

Hi Christina, We appreciate your positive feedback! It’s great to hear our team provided friendly, professional service and met your needs with reasonable pricing. Thank you for choosing Lakeland Volkswagen!

July 21, 2025

Saul was great. Prices for services are high Saul was great. Prices for services are high More

by CHRISTINE777999
Recommend Dealer
Yes
Employees Worked With
Saul - he was great
Jul 22, 2025 -

Lakeland Volkswagen responded

Thank you for your feedback, Christine. We’re glad to hear Saul provided great service and will be sure to pass along your kind words. We understand your concerns about pricing and appreciate you sharing your thoughts. Thank you for choosing Lakeland Volkswagen!

July 20, 2025

Very easy to schedule and felt like I was taken care of. Service was quick. More

by simmonsbaseballfamily5
Recommend Dealer
Yes
Employees Worked With
Saul
Jul 20, 2025 -

Lakeland Volkswagen responded

Thank you for your feedback! We’re happy to hear scheduling was easy and you felt well cared for. We appreciate you choosing Lakeland Volkswagen and look forward to serving you again!

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