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Lakeland Volkswagen
Lakeland, FL
2,952 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
September 27, 2023
The Dealership is clean, professional and attentive to their customers. Communication was consistent and everyone was knowledgeable on the matters at hand. I was updated daily on my car’s status and was e their customers. Communication was consistent and everyone was knowledgeable on the matters at hand. I was updated daily on my car’s status and was explained everything that was done to my car at the time of pickup instead of just being handed my keys and told “have a great day”. I am thoroughly pleased with their attentiveness and customer service. More
by morgan.nadeau
Employees Worked With
Matthew Lindberg
September 26, 2023
Went here first for an airbag recall never had a light on just went in to get the recall fixed they had to order a part that took quite awhile to get there but they fixed it i left with the airbag light on s just went in to get the recall fixed they had to order a part that took quite awhile to get there but they fixed it i left with the airbag light on suddenly and didn’t have time to bring it back again. shouldn’t have left with a light that was never on my car. took it back to get other issues on my car fixed and i told they about how they left the light on and to wipe my dash of it or double check what they fixed and refused to do so without a 130 dollar charge to check what they originally messed up. extremely frustrating. the other issues were fixed in two weeks but they gave me a loaner vehicle free of charge. More
by andreakoski16
Employees Worked With
Matthew Lindberg, Katlyn Oldham
September 26, 2023
They installed a part they didn’t need to be installed the key fob I needed a battery I didn’t check it cost me $590. I’ll never go there again. the key fob I needed a battery I didn’t check it cost me $590. I’ll never go there again. More
by annetteslc
Employees Worked With
Matthew Lindberg
September 26, 2023
Perfect! Everyone was so helpful and polite. Fast service. I got a great deal on a used Passat. Everyone was so helpful and polite. Fast service. I got a great deal on a used Passat. More
by NURSEPORKY123
Employees Worked With
Other Employees :
Matthew Lindberg, Katlyn Oldham
September 25, 2023
I had a wonderful experience. They were waiting for me whenI walked in and streamlined the entire process. They were waiting for me whenI walked in and streamlined the entire process. More
by lofdahlregina
September 25, 2023
Ashleigh was very helpful and understanding. Even though the technicians were unable to fix my issue Ashleigh tried everything to help me out. Even though the technicians were unable to fix my issue Ashleigh tried everything to help me out. More
by smoti82583
Employees Worked With
Ashleigh service dept.
