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Lakeland Volkswagen

Lakeland, FL

4.3
2,523 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,523 reviews

May 16, 2022

Everyone is polite. Everyone welcoming and I can tell it’s an welcoming environment. Everyone show gratitude More

by lora.jennifer29@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Perard, Anthony McCalla
May 16, 2022

Courteous staff and fast services accept taking a little longer for an appointment to get the vehicle for services. They take time to explain what needs to be done on vehicle and do inform the status of the More

by drkhiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022

After completing oil change, no one came to let me know of any services that was needed. The vehicle was ready to go. I asked about A/C filter, they had it checked at that moment. Didn't know if air filt More

by montey5431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall
May 13, 2022

I have always received very good service at this location. The staff is Very friendly. More

by linfehite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
May 13, 2022

Matt worked hard in troubleshooting the issue with my car. Once identified, he had a loaner car available for me as he knew I visited patients in their homes. More

by Kinured
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Jeff was incredibly helpful and patient in explaining things to me. I wouldn’t hesitate having my car serviced here again. More

by Allisonnicole87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
May 11, 2022

Great service and great care on my three issues that I asked Jeff to correct. I was very happy with my visit as Jeff treated us very well and address all my problems. Top notch service! More

by petepetridis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
May 11, 2022

Jeff did a great job of getting our Tiguan fixed. He was able to help us despite it being a Saturday. Thank you Jeff! More

by uf_gator_88@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
May 11, 2022

Lakeland Volkswagen staff have Excellent service, friendly, and attentive to your needs in vehicle. Highly recommended!!! More

by jean.edwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
May 10, 2022

The service rep that helped us out was great. He informed us of everything that was needed. Once the dealership took the car for service he kept us informed and what was even nicer was that he wa More

by DAVID_BENNING10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Perard
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