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This rating includes all service center reviews, with more weight given to recent reviews.
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1,837 Reviews of Lakeland Volkswagen - Service Center
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April 16, 2020
Friendly people, great service I had 4 tires replaced and an alignment done. While the tires were delayed (no fault of the dealership), my service advisor, Johnathan, kept me upda I had 4 tires replaced and an alignment done. While the tires were delayed (no fault of the dealership), my service advisor, Johnathan, kept me updated regularly. Good communication, the alignment and new tires are great. More
by alangutberlet
Verified Customer
April 16, 2020
We like this dealership and have purchased 2 vehicles from them, so far they have treated us honestly and with great service! That is why I drive well over a hour to get there. So far they have never tri from them, so far they have treated us honestly and with great service! That is why I drive well over a hour to get there. So far they have never tried to pressure or ioversell products or service. So we will continue the drive More
by NAPABOB60
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 15, 2020
All the staff was great would recommend them to all tre took the time and met all my needs and did a great job on delivery took the time and met all my needs and did a great job on delivery More
by thomas.brooks325
Employees Worked With
Other Employees :
Jared Miller, Jonathan Fiermonti, Lawrence "Trey" Chapman
April 15, 2020
The front drivers window was scratched after a service and their response was oh yeah that happened... If your customer is spending $700 to fix a window you can at least give them the heads up about any d and their response was oh yeah that happened... If your customer is spending $700 to fix a window you can at least give them the heads up about any damages before picking up the car and finding out themselves. More
by marilynmartinezr
Employees Worked With
Jeff Perard
April 09, 2020
They were very disrespectful to me and my brother and I will not be returning due to not having a good experience with the staff that I have selected at the bottom. They were not helpful and did not listen will not be returning due to not having a good experience with the staff that I have selected at the bottom. They were not helpful and did not listen to when were we’re talking and they were very very argumentative. More
by AG
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
April 06, 2020
Always a great team. Fast, friendly, and work done in a timely manner. I have been a customers for years and will surly return with my other cars. timely manner. I have been a customers for years and will surly return with my other cars. More
by VWTDIPWR
April 06, 2020
Excellent and exceptional services. Great job, keep up the good work. I have always serviced my vehicles with this dealership and I am a loyal, long term customer. the good work. I have always serviced my vehicles with this dealership and I am a loyal, long term customer. More
by hah139
Employees Worked With
Jonathan Fiermonti
April 03, 2020
We worked with Jonathan for service work on our Beatle. He was an extraordinary employee. Very rare in today’s workplace. Great job Jonathan!!!! THANKS!!! He was an extraordinary employee. Very rare in today’s workplace. Great job Jonathan!!!! THANKS!!! More
by Jvjeepon
Employees Worked With
Jonathan Fiermonti
April 03, 2020
Fast friendly and professional service. My car looked smelled and ran better after which is exactly what I was hoping for. Would recommend. Thank you! smelled and ran better after which is exactly what I was hoping for. Would recommend. Thank you! More
by admartin787
Employees Worked With
Service
