Lakeland Volkswagen - Service Center

Very slow. Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer ques Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer questions asked. More

Very slow. Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer ques Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer questions asked. More

Great service. Ashleigh called me throughout the process to let me know the status of my repair. Ashleigh called me throughout the process to let me know the status of my repair. More

Doing business with LW since 2004. Always upfront from sales to finance to ser ice. Always upfront from sales to finance to ser ice. More

First time I took my car to be fixed for the for your phone and the airbag . experience there at the first time was great. phone and the airbag . experience there at the first time was great. More

Great service, they make sure to give you all the details, offer you drinks, and try to get you on your way as quick as possible. details, offer you drinks, and try to get you on your way as quick as possible. More

Fixed problem with check engine light Kept me informed on progress of repair. Treated me with respect progress of repair. Treated me with respect More

Honest and sensible diagnostic of problems I had with my car. Repairs made were expert. I’ll be back for oil change. car. Repairs made were expert. I’ll be back for oil change. More

Service is always fast and the service advisors are very courteous and helpful. Even if they have to keep the car a while they are upfront and honest about it. The techs go to every length to repair what is courteous and helpful. Even if they have to keep the car a while they are upfront and honest about it. The techs go to every length to repair what is wrong and take care of any recalls or bulletins while I’m there. More

I was pleasantly surprised when I brought my Audi SQ5 in for service. Not only did they diagnose the car throughly, they provided great service. I will definitely recommend this dealership to my family and for service. Not only did they diagnose the car throughly, they provided great service. I will definitely recommend this dealership to my family and friends. I feel like they didn’t take unfair advantage of me not understanding the mechanics of my vehicle. Thanks for your honesty and excellent customer service. More