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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,818 Reviews

1,818 Reviews of Lakeland Volkswagen - Service Center

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September 12, 2023

They usually vacuum the car this time they didn’t and that was unusual since I spend hundreds of dollars there. It’s the small touches that make a difference. More

by newfavor05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
September 12, 2023

Always good people here who take care of their customers in a great way. Highly recommend them More

by Joe and Marisol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
September 09, 2023

Awesome customer service, Phenomenal work on my vehicle. I would Definitely recommend this place. G More

by CEnders0930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
September 09, 2023

Called when a warning light came on in our “new to us” Jetta. Appreciated the fact I was able to get In the next morning to have it seen about, and they were also able to program our new key. Nice of Mar More

by granfran2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
September 06, 2023

I had a fantastic experience with Katlyn Oldham at Volkswagen Lakeland when she serviced my 2016 Volkswagen Jetta. Katlyn's professionalism and expertise truly stood out. She was attentive to my conce More

by fiandrea9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

We have now bought two cards from you. Everything was great with the service we received. More

by attwoodgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
August 31, 2023

My check engine light turned on right after getting a diagnostic test on my car. Took my car to another mechanic for a second opinion and they told me VW left my oil cap off, causing a ton of more costly More

by Ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Thank you Ashley for taking care of getting my car fixed quickly. Car was done earlier than expected and ready when I arrived! More

by Susan.lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
August 25, 2023

Awesome dealership. Salesperson Michelle B. was awesome and got us into the vehicle I wanted. Matt in service was totally honest with me about repairs on my old car and More

by ehodurski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley , Matthew Lindberg
August 25, 2023

I have had the worst experience last few months. Brought three cars in for service. Two now have had all the services suggested; now have engine lights and epc lights on. Third car is now apparently More

by CHRISHACKER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
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