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Lakeland Volkswagen - Service Center

Lakeland, FL

4.3
1,877 Reviews

1,877 Reviews of Lakeland Volkswagen - Service Center

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November 02, 2023

great customer service and they were very accommodating, highly recommended. Ashley was very nice as well. More

by louis.medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg, Katlyn Oldham
November 02, 2023

Excellent service. Friendly environment. Well trained staff. Good communication. Good amenities. Fair price. Car wash More

by HOTMANDHRUV
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
November 02, 2023

Fast efficient service. Price was actually cheaper than first quoted. Clean waiting room. Was met when I drove up and escorted to waiting room. Very friendly, thank you for More

by BAROSSOFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
November 01, 2023

Ashley is great. However the actual mechanics don’t seem to do a thorough job. More

by mego254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashleigh
November 01, 2023

I’ve been going to Lakeland VW Dealership for years - they never disappoint! Highly recommend. More

by MACKENZIESIMMONS2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
October 28, 2023

The service is top notch! Fast, friendly and affordable! This is always our first choice when our VW needs service. More

by brentdehate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
October 28, 2023

Already did give her an outstanding review as she was very knowledgeable and professional and kind! More

by donna.sica
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John IT Mgr, Katlyn Oldham
October 25, 2023

I was well informed about the service(s) that my vehicle needed. The work was done correctly the first time. Will be going back in future to get the other repairs done More

by DYEAGER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech Jeremy Magann for doing a great job on vehicle , Katlyn Oldham
October 25, 2023

Absolutely the worst experience spent 70. 00 on Uber rides for nothing to be done to my car other then come back to see us... The service department called me at noon on a Saturday appointment More

by jasontalley1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
Oct 26, 2023 -

jasontalley1201 responded

The vin number has nothing to do with the service I received thank you for wasting my time with this response cause people just carry a vin number with them how ridiculous does this sound.

Oct 27, 2023 -

jasontalley1201 responded

No worries Brandon Volkswagon can work on my high mileage vehicle for now on as well as the trim peeves that was never installed they can install them as well moving forward my vehicle will not be back down there

October 24, 2023

Everyone at the service center is wonderful to work with. Ashleigh is always very kind and does everything she can to make a good impression, not just for herself but for the service center as a whole. More

by SAMANTHA_GOINS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh , Matthew Lindberg, Katlyn Oldham
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