Land Rover Santa Monica - Service Center

I love going to santa monica service because of Armando. He is amazing and super helpful. He is amazing and super helpful. More

I was very, very sorry to see Rus leave. He was beyond exceptional for me. I have owned the car for five years and every sales person that had worked with me was the very poorest. I brought He was beyond exceptional for me. I have owned the car for five years and every sales person that had worked with me was the very poorest. I brought my car in for service for the third time within about a month and found out Russ was gone and was assigned to John. John was exceptional with me. Everything went smooth and he really did an excellent job and every way shape and form. I was very excited to work with john and had a very good experience Abigail. More

The entire experience was amazing. My salesman Kenny was great. He was very knowledgeable, honest and an overall pleasure to work with. Cam showed me all the ins and outs about my new My salesman Kenny was great. He was very knowledgeable, honest and an overall pleasure to work with. Cam showed me all the ins and outs about my new car. He was super patient as he explained the features. More

Mario is amazing , easy communication, excellent customer service. 5:stars . My experience has been awesome ! service. 5:stars . My experience has been awesome ! More

I can’t say enough about how accommodating everyone at the dealership was—from helping me get a rental car to the exceptional service I received from my service advisor, Jon Bevardos. I had so many issues the dealership was—from helping me get a rental car to the exceptional service I received from my service advisor, Jon Bevardos. I had so many issues with my car, but Jon went above and beyond to make sure everything was handled with care and professionalism. I’m incredibly grateful for everything he’s done for me. The quality of work they do at this dealership is truly outstanding. More

The team at Land Rover SM is wonderful to work with and made the car buying experience seamless. I worked with Derrick and Sudhir, who are very knowledgeable, kind and efficient. This is the 4th vehicle made the car buying experience seamless. I worked with Derrick and Sudhir, who are very knowledgeable, kind and efficient. This is the 4th vehicle I bought from them and I would not go anywhere else! More

John is one of the best I have worked with. He is always kind, respectful, and helpful. He helped squeeze me in for an appointment when I got in a car accident, which was beyond appreciated. Ha He is always kind, respectful, and helpful. He helped squeeze me in for an appointment when I got in a car accident, which was beyond appreciated. Having been to other dealerships around the LA area, I am very happy with my service at this location. More

John always exceeds my expectations with regards to his customer service He is on top of his game customer service He is on top of his game More

My advisor is very nice and helpful, but I think he works under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any is under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any issues are resolved before the warranty expires. I guess it’s a gentle and profitable way for the dealership to get business. Taking him up on the offer, when I experienced an unusual crackling noise while accelerating, I took the car in to be looked at under warranty. It turned out to be nothing that required repair. But I was asked to pay for the inspection! When I refreshed his memory about our earlier conversation, he said I needed to pay for something, so he charged me $250 for a software update (which was unnecessary and did nothing at all for the issue I had or otherwise!) So now I’m weary of taking my car there, and I’m considering other options next time something comes up. More

You are lucky to have Muniq. She has done a fantastic job every time we had work. She is the best! She has done a fantastic job every time we had work. She is the best! More