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Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
369 Reviews

369 Reviews of Land Rover Santa Monica - Service Center

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July 16, 2025

I recently took in my truck to get serviced. I made an appointment with Mario. I made arrangements to give myself enough time in my schedule, but to my surprise the truck was done sooner than ex More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Land Rover Santa Monica responded

Thank you for sharing your experience! We're so glad to hear that Mario and the service team provided prompt, professional service and exceeded your expectations. It’s always our goal to make the process smooth and efficient, and we’re happy we could deliver. We appreciate your kind words and look forward to assisting you again in the future!

July 14, 2025

Jaguar Land Rover Santa Monica is the all-around best and most responsive Land Rover dealership in all of California. More

by JHERRERA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Land Rover Santa Monica responded

Thank you for the incredible compliment! We’re honored to be considered the best and most responsive Land Rover dealership in California. Your support means a lot to our team, and we’re committed to continuing to deliver exceptional service every time you visit.

July 09, 2025

I love going to santa monica service because of Armando. He is amazing and super helpful. More

by ESTHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Land Rover Santa Monica responded

Thank you for sharing your feedback! We’re so glad to hear that Armando makes your visits such a positive experience. Your kind words mean a lot to us — we’ll be sure to share them with him. We look forward to seeing you again at Jaguar Land Rover Santa Monica!

July 04, 2025

I was very, very sorry to see Rus leave. He was beyond exceptional for me. I have owned the car for five years and every sales person that had worked with me was the very poorest. I brought More

by abigailblingblinge
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Land Rover Santa Monica responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words about Rus and understand how much he meant to you as a trusted service advisor. While we’re sorry to see him go too, we’re so glad to hear that John provided you with the same exceptional level of care and made your recent visits smooth and positive. We’ll be sure to share your feedback with John and the team. Thank you for your loyalty to Jaguar Land Rover Santa Monica — we look forward to taking care of you again in the future!

July 04, 2025

The entire experience was amazing. My salesman Kenny was great. He was very knowledgeable, honest and an overall pleasure to work with. Cam showed me all the ins and outs about my new More

by Eleanor
Recommend Dealer
Yes
Employees Worked With
Kenneth Kibanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam
Jul 09, 2025 -

Land Rover Santa Monica responded

Thank you so much for sharing your experience! We’re thrilled to hear that Kenny made your purchase smooth and enjoyable with his knowledge and honesty. We’re also glad Cam was able to walk you through all the features and ensure you felt comfortable with your new car. We appreciate your kind words and look forward to welcoming you back to Jaguar Land Rover Santa Monica!

July 04, 2025

Mario is amazing , easy communication, excellent customer service. 5:stars . My experience has been awesome ! More

by 1rodrigopro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Land Rover Santa Monica responded

Thank you for the fantastic feedback! We’re thrilled to hear that Mario made your experience so smooth with his excellent communication and customer service. Your 5-star review means a lot to us — we look forward to welcoming you back to Jaguar Land Rover Santa Monica!

June 30, 2025

I can’t say enough about how accommodating everyone at the dealership was—from helping me get a rental car to the exceptional service I received from my service advisor, Jon Bevardos. I had so many issues More

by KONHEIM.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Land Rover Santa Monica responded

Thank you so much for taking the time to share your experience. We’re thrilled to hear that Jon and the entire team made you feel so well taken care of and helped make a challenging situation as smooth as possible. It means a lot to us to know that Jon’s care and professionalism stood out, and we’ll be sure to share your kind words with him. We truly appreciate your trust in Jaguar Land Rover Santa Monica and look forward to serving you again!

June 28, 2025

The team at Land Rover SM is wonderful to work with and made the car buying experience seamless. I worked with Derrick and Sudhir, who are very knowledgeable, kind and efficient. This is the 4th vehicle More

by D. Benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JLR Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Land Rover Santa Monica responded

Thank you so much for your loyalty and for sharing your experience! We’re thrilled to hear that Derrick, Sudhir, and the entire team made your car-buying process seamless and enjoyable once again. It means a lot to us that you’ve trusted us for your fourth vehicle — we truly appreciate you and look forward to many more with you at Jaguar Land Rover Santa Monica!

June 23, 2025

John is one of the best I have worked with. He is always kind, respectful, and helpful. He helped squeeze me in for an appointment when I got in a car accident, which was beyond appreciated. Ha More

by ashleykolosky98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Land Rover Santa Monica responded

Thank you so much for sharing your experience! We’re delighted to hear that John has been kind, respectful, and so helpful — especially during a stressful time after your accident. It means a lot to know you’re happy with the service you receive at Jaguar Land Rover Santa Monica. We truly appreciate your trust and look forward to taking care of you again!

June 22, 2025

John always exceeds my expectations with regards to his customer service He is on top of his game More

by GARYLIMJAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Land Rover Santa Monica responded

Thank you for the wonderful feedback! We’re so glad to hear that John consistently exceeds your expectations and delivers exceptional customer service. Your kind words mean a lot to us, and we look forward to welcoming you back to Jaguar Land Rover Santa Monica!

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