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Land Rover Wilmington

Wilmington, DE

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122 Reviews

4310 Kirkwood Hwy

Wilmington, DE

19808

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Showing 122 reviews

January 27, 2020

Excellent Customer Service I had 2 tires replaced and the service department was the best. Surprisingly the tires were the best price offered from the research I completed with More

by TONNICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Haley
January 26, 2020

Always friendly, always informative and always make your service efficient & thorough. Was given a courtesy car & when I asked for a specific time for pick up, they were spot in. Everyone very professional More

by CINCIARDI
Recommend Dealer
Yes
Employees Worked With
Receptionist, friendly helpful & efficient. , Jordan Cover
January 25, 2020

Good experience Service was good, but a little on the expensive side for a 32k mile service. They did a great job informing my that the slow leak in my tire was non More

by selah3101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Cover
January 21, 2020

George is absolutely fantastic and always goes above and beyond. This is the third vehicle I have purchased from Land Rover Wilmington and I can’t imagine going anywhere else. Sean and the service departm More

by B Klocke
Recommend Dealer
Yes
Employees Worked With
George Crescenzi, Sean Haley
January 17, 2020

Service was great, but communication from the service department could be better ! Otherwise I’m satisfied with the work that was done . I’m glad my problem was finally fixed ! More

by samcee50
Recommend Dealer
Yes
Employees Worked With
Sean Haley, Jordan Cover, Brian Reinhardt
January 11, 2020

I have always been extremely happy with the service department. They explain the repairs that are needed before they begin service. The service department is always extremely friendly and knowledgeab More

by PIETRO1964
Recommend Dealer
Yes
Employees Worked With
Sean Haley, Jordan Cover
December 31, 2019

Wonderful Customer Service Excellent Customer service and professional employees! They always make my service an easy, pleasant experience! Highly recommend Land Rover Wilmingto More

by KMEYER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Walsh is an asset! , George Crescenzi, Jordan Cover
December 31, 2019

Completed when promised I found myself with a blown out tire and then a flat spare and not near my usual dealership. This dealership took me right away and took care of my pr More

by foverton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Cover
December 15, 2019

Multiple disappointments with service department People seem nice but the outcomes are horrendous. They apologize a lot but the bad service levels are chronic. Folks have good intentions but are care More

by RangeRoverOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Haley
Feb 12, 2020 -

Land Rover Wilmington responded

Very sorry to see this and we apologize. We took these words to heart and have made some changes. We are doing much better with this since your review. The General Manger at the property is always available and happy to assist anytime you don't feel confident in the help you are receiving. Thank you for the comment and we look forward to helping you again soon. Thanks :)

December 14, 2019

Couldn’t of asked for better service They were very accommodating and patient with me. They were great! Fast simple and easy They scheduked me quickly and early gave me a loaner. Cou More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Cover