Landers Chrysler Dodge Jeep Ram of Norman

Great Service Landers provides consistently great service. Only thing I wish they would do is make their waiting room a little more welcoming to working profession Landers provides consistently great service. Only thing I wish they would do is make their waiting room a little more welcoming to working professionals. I.e., put in some tables so I can sit down with my laptop and some documents to get some work done while I'm waiting. More

Efficient and timely. In at 8am. Done at 9:30. For the work that needed done that was VERY GOOD. Teresa was very thorough in following my requests and asked questions of m In at 8am. Done at 9:30. For the work that needed done that was VERY GOOD. Teresa was very thorough in following my requests and asked questions of me to assure all requested work was done. More

Good service The service team was helpful. My situation was somewhat frustrating but the team helped to get it resolved. Additionally, Nathan was amazing. I apprec The service team was helpful. My situation was somewhat frustrating but the team helped to get it resolved. Additionally, Nathan was amazing. I appreciate having a ride home and from work. More

First time Courteous staff. Got me in quickly. Friendly as well. Comfortable waiting room. Only issue I had was the 2 hours it took. Satisfied even with the extr Courteous staff. Got me in quickly. Friendly as well. Comfortable waiting room. Only issue I had was the 2 hours it took. Satisfied even with the extra delay. Thank you all for the servicing. 4 Stars More

Lack of support I had an 8am appt. I called later in the afternoon to see what the situation was, and was informed my Jeep hadn’t been looked at yet. The dealer said I had an 8am appt. I called later in the afternoon to see what the situation was, and was informed my Jeep hadn’t been looked at yet. The dealer said it would be looked at first thing in the morning. I called back in the morning, and they told me the problem, and informed me it wouldn’t be ready until late the next afternoon. I had an appt early the next afternoon that I needed to haul some stuff for, and asked the dealer if they could provide a loaner vehicle. The dealer said they could, but that none were available at the moment. I continued to call throughout the day with no success. At the end of the day, right before closing time, I was informed that one should be available in the morning, as there were several cars that were completed that hadn’t been picked up. I called back in the morning at 9:30, after not hearing from the dealer, and was informed that there still wasn’t anything available for me. At this point, without a vehicle to haul with, I had to cancel my appointment in the afternoon. There was a number of frustrating factors with this process. First, my car wasn’t even touched the day I had an appointment. Second, I had to miss 10 hours of work in 3 days because of only having one vehicle between my wife and I. Third, I had to cancel an appointment I made almost a month ago. All of these frustrations tie into the first. I had an appointment first thing in the morning and it wasn’t honored. Because of this, I had to miss more work than expected. Because of this I had to cancel an appointment. More

First New Car!! I brought my first car from landers in Norman and it was a great experience!! I got the car I wanted for a great price/payments! I brought my first car from landers in Norman and it was a great experience!! I got the car I wanted for a great price/payments! More

Landers is a great place to buy a vehicle!!! We had 2 great salespeople, to help me buy my car!! Sam Nicholson & Chelsea!! Didn't get her last name, but, she was on the ball, to help me get the We had 2 great salespeople, to help me buy my car!! Sam Nicholson & Chelsea!! Didn't get her last name, but, she was on the ball, to help me get the car that I wanted, in the color that I wanted!! My husband is looking to get his next car, from Landers, after the N Y, 2020!!! Another Jeep!!!! More

Very good service I have taken both my trucks there and have had no issues with them at all. Got to just like they said they would, furnished a loaner truck. I have taken both my trucks there and have had no issues with them at all. Got to just like they said they would, furnished a loaner truck. More

Not worth the wait for an oil change! It took an hour and a half for an oil change. The strange thing is we had an appointment. I couldn’t imagine how long one would wait if they didn’t ha It took an hour and a half for an oil change. The strange thing is we had an appointment. I couldn’t imagine how long one would wait if they didn’t have one. Nowadays, there are simply too many options for oil changes. Therefore, there is really no need to have to wait that long. More

Great service I finally, felt safe driving home after been to other autoshops that didn't help.I also appreciate the staff for how they handle everything. I finally, felt safe driving home after been to other autoshops that didn't help.I also appreciate the staff for how they handle everything. More