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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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June 09, 2021

I am so pleased with the work on my Jeep! I am grateful to the parts department for helping me with the order, and for the excellent work your service department did on the installation. More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Schrupp, Bradley and Roger in Parts
Jun 15, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks, Joy! We hope you enjoy your new Jeep!

June 09, 2021

The customer service was good keeping me updated on the status of my service. But it took multiple visits to have the issue resolved. One visit to determine the issue, then they need to order parts. So it More

by Ken Gunderman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Ken, We're disappointed to hear that your license-plate cover was damaged. We'd like to reach out to we can make this right for you. Please expect a call from a member of our team soon. Thank you.

June 08, 2021

My oil change & tire rotation took only about 45 minutes. My only disappointment was they didn't vacuum out my vehicle like most other oil change places do. More

by Jeep Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lady
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

June 05, 2021

Chris was very nice and helpful. Lady at the checkout desk was rude and unfriendly. She acted like it was a bother to check me out. She should not be the last person you see before you leave! More

by SHARIWILLIAMSON
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Shari, Thanks for taking the time to leave us a review and give us some feedback. We'll look into this so we can make sure it doesn't happen again. Thank you.

June 05, 2021

As usual, STEVE LANDERS CDJ never disappoints. They are always accommodating and have the best customer service and service department. We won’t shop anywhere else. More

by RICKETTS_CATHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker, Jason Whitlock, Shawn Gatlin, Tim McPhate
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Cathy, Thanks for taking the time to cheer us on! We’re so glad to hear about your experience. Give us a call if you need anything.

June 04, 2021

Great service department. The service manager, Brent Jones, went the extra mile to ensure my vehicle was fixed correctly. The whole department is friendly and easy to work with. More

by RWOLF3
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

RWOLF3, Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

June 04, 2021

Heather is a true gem. Please hold on to her!! She explained all services to me throughly and made sure I understood. All with a smile and pleasant attitude. More

by TERRA.WILLIAMS90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Terra, Heather is awesome! Thanks for taking the time to leave us a review. See you next time!

June 04, 2021

Heather made it a very easy process. I also thought the cameras that measured my tire tread on as really cool along with seeing my car up on the screen. Top notch technology! More

by sloanclinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks, Sloan! Come back to see us!

June 04, 2021

Laura was very professional and provided great customer service. She explained everything including the estimated service parts that I needed. She deserves an A+ in customer service. More

by courtneycook05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Mullinax
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Courtney, Thanks for taking the time to leave us a review. We're glad to hear that Laura could help you out with your service needs. See you next time!

June 03, 2021

The service is always consistent and makes you feel like you are the most important person at the dealership. As long as I own a dodge or they can service whatever I drive ill be a customer for life! More

by gstro1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 09, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for the kind review! We're glad that you choose us for your Dodge service!

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