
Landers McLarty Nissan of Huntsville
Huntsville, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Customer Service Shout out to Brian and Brandon for getting us into a new 2019 Nissan Rogue. He was patient, honest, and professional. Thank you again for your great s Shout out to Brian and Brandon for getting us into a new 2019 Nissan Rogue. He was patient, honest, and professional. Thank you again for your great service! More
Personal service OP Rene greeted us as soon as we drove on the lot with a smile on his face and an outstretched hand. He listened to what we wanted and showed us a few ar Rene greeted us as soon as we drove on the lot with a smile on his face and an outstretched hand. He listened to what we wanted and showed us a few around our budget but he also explained the value of buying a new versus used and all the benefits we would gain. He was very easy going and funny to talk to and took us on a test drive in a car I was interested in but didnt believe I could afford but low and behold I walked out with a 2019 Nissan Kicks and could honestly not be happier. It was the best service and I will be coming back to Nissan for all my car needs! More
Got a great deal on a great car! Rene helped me find the perfect SUV for my growing family. He also helped us get a great deal that fit our family's budget. I love my new car! Rene helped me find the perfect SUV for my growing family. He also helped us get a great deal that fit our family's budget. I love my new car! More
Poor Standard Maintenance Management Capability (Oil Change) Landers McLarty maintenance department is the worst I have ever experienced. The 2018 Nissan I purchased there was scheduled today for an oil change, Landers McLarty maintenance department is the worst I have ever experienced. The 2018 Nissan I purchased there was scheduled today for an oil change, appointment 0830...completed at 1200. When a standard preventative service is scheduled in advance and it takes approximately 3-1/2 hours to complete, several issues come to mind. Is it the maintenance facility e.g. lifts, proper tools etc.., Scheduling e.g. Time of Task error between appointments causing clerks to over book. Management capability to identify the problem, Management complacency e.g. believing that the free scheduled maintenance package provided when purchased will make the customer return regardless of performance. At some point the reasons and justification provided by the employees as to why its taking so long begins reflect directly on the integrity of the personnel/organization that are employed by Landers McLarty. Is what I am being told true? Regardless of the root cause of their issues, I do not recommend this service/maintenance department. Due to the nature of the Service & Sales departments relationship I would not buy a car from them again either. I might trade off this Nissan tonight, its to easy. More
Simple and enjoyable I must admit Delyeonne made the almost always difficult vehicle buying experience quite enjoyable. It was straight forward and didn’t take hours from I must admit Delyeonne made the almost always difficult vehicle buying experience quite enjoyable. It was straight forward and didn’t take hours from start to drive off. A Man of his word and a sales manager that supports its sales staff. I highly recommend giving them a chance to make you as satisfied as I am. Rich DuBois More
Great Experience Donna Evans was awesome helping us buy my new car! Everyone we worked with were so nice and helpful! Made the car buying experience so much less stres Donna Evans was awesome helping us buy my new car! Everyone we worked with were so nice and helpful! Made the car buying experience so much less stressful! More
New Car Purchase Shout our to Donna Evans on the excellent customer service I received yesterday during the purchase of my new Nissan Pathfinder. She went above and be Shout our to Donna Evans on the excellent customer service I received yesterday during the purchase of my new Nissan Pathfinder. She went above and beyond my exceptions in answering all my questions and making this a comfortable experience. Also thankful for the input of David Smith salesman for his expertise in knowledge from his many years experience at Nissan. More
Horrible Service Department This service department cannot handle anything other than routine oil changes....I can't even get a decent balance and alignment out of them. Have ha This service department cannot handle anything other than routine oil changes....I can't even get a decent balance and alignment out of them. Have had my 1 1/2 year old Maxima in there for so many issues and they always make me feel like I'm imaging things. I had a horrible jerking in the steering wheel when I put on the brakes and they tried to tell me it wasn't my brakes but my alignment. After paying for a balance and alignment it was NO better. I took it back again and they actually LOOKED at the rotors this time around and found they were warped so bad they couldn't be turned and put on all new rotors under warranty....but first time around they had assured me it couldn't be the brakes. Oh really? I've had it in three times for a "rock in a tin can" type rattle coming from the rear of the vehicle and they cannot fix it. Despite 2 different technicians confirming they heard the sound while driving my car they cannot find the issue. They also tell me that I shouldn't worry and that it's not unsafe to drive like that. Remember the whole brake issue? Pardon me if I don't quite believe you. Latest was the Bluetooth going out on my radio but intermittently. Despite telling them it was not my phone (which I can easily connect to Bluetooth in any other vehicle) they kept insisting it was my phone and I needed to delete and re-add my phone each time the Bluetooth went out. The only problem with that is when the Bluetooth goes out, you can't access the phone settings at all - but it's still my phone - yeah right. It took me calling Nissan Consumer Affairs for them to confirm it's a known issue and finally Landers McClarty would listen to me. I got a call yesterday morning from Nissan Consumer Affairs telling me that my radio replacement was at the dealership and LM Service would be calling me shortly to schedule me in to get it replaced.....never got a phone call yesterday and it's noon on the following day and still no phone call. I will be going elsewhere for all my future service needs with my current vehicle and will not purchase at this dealership again. More
Good Service My car was making noises and he checked my car, they fixed the problem, and overall was nice. will be back cause he was nice. My car was making noises and he checked my car, they fixed the problem, and overall was nice. will be back cause he was nice. More
New Ride for Us My wife and I were looking for a new vehicle. We had some very specific needs for the purchase, Will Stokes pulled a vehicle out of inventory that che My wife and I were looking for a new vehicle. We had some very specific needs for the purchase, Will Stokes pulled a vehicle out of inventory that checked every box and then some. Will took the time to discuss the details and speculations of various models compared to each other. We felt informed, got a more than fair deal on our trade in and so far we are very pleased with our purchase. Also when we made it home we realized we left our garage door opener in the trade-in. Will was kind enough to go track it down for us and return it to us. That's above and beyond in my book. More