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Landers McLarty Subaru - Service Center

Huntsville, AL

4.5
37 Reviews

37 Reviews of Landers McLarty Subaru - Service Center

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June 18, 2022

I recommend staying away from this place. I believe they overdiagnosed a minor issue with my vehicle and recommended unnecessary repairs in order to turn a profit. I double-checked their work More

by xlpzqh
Recommend Dealer
No
Employees Worked With
Zach Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Landers McLarty Subaru responded

Thank you for taking the time to express your concerns. We pride ourselves on making sure our customers experience the best service. Please reach out to our service department so we can address any issues you experienced during your visit. We look forward to helping you in any way we can.

February 17, 2022

They left a strong odor of gas after working on the fuel pump. Not appreciated More

by Wdanwatts
Recommend Dealer
Yes
Employees Worked With
Zach Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Landers McLarty Subaru responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

February 17, 2022

Got right in a few minutes early. Great reception. Comprehensive review of requested and anticipated services. Waited in lounge area. Car finished on time. Only critique is the pay-a More

by trpuck1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Landers McLarty Subaru responded

Your 5 star review means so much to us and we're so happy to have earned it. Thanks for your praise and kind comments about our team. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 17, 2022

They are great with service. Employees were all very courteous, knowledgeable and helpful. Thank you More

by Vhedwards
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Landers McLarty Subaru responded

Thank you so much for your positive comments about Landers McLarty Subaru! We're happy to hear you had such a positive experience with our team. Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2022

Prompt service, clear explanations, and clean waiting area. Service personnel are very courteous and informative. More

by Don
Recommend Dealer
Yes
Employees Worked With
Zach Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Landers McLarty Subaru responded

Don, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Landers McLarty Subaru. Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2021

Landers Subaru has a great service department that always gets me in quickly. Their sales and service are above par. More

by danielwhisenant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Landers McLarty Subaru responded

We're so glad that we were able to go above and beyond your expectations! Thank you for taking the time to let us know how we did. We hope you have a great day!

December 08, 2021

R. Madore, in the service department, is great He communicate well and was very patient with me. More

by Kreytien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Madore Jr
Dec 10, 2021 -

Landers McLarty Subaru responded

We're happy to hear you had such a positive experience with our team! We're glad you found our staff to be so patient and communicative during your experience here at Landers McLarty Subaru. Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 03, 2021

Christian Zachary(158560) is my in take person when I bring my Subaru in for serivce, he is wonderful, professional and always takes extra time to makes sure all of my question I have are answered. He's More

by Debra Twork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Zacary 158560
Dec 07, 2021 -

Landers McLarty Subaru responded

Debra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Landers McLarty Subaru. We're happy you found Christian to be so professional and supportive during your visit with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Dec 07, 2021 -

Debra Twork responded

Happy Holidays

November 02, 2021

We purchased a new 2017 Subaru Outback from Landers McLarty Subaru in 2017. Excellent buying experience. Since then, this is the only dealership that has serviced our Subaru. Service Lane Manager, H More

by hsvjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Zachary
Nov 03, 2021 -

Landers McLarty Subaru responded

We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you for this fantastic review and we hope you have a great day!

July 07, 2020

PHONE-EMAIL CONTACT W/SERVICE I am "still waiting" for my dealer to apply more pressure on Corporate to resolve my issue with a fuel gauge that does not always give correct reading More

by drillsgt1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Parde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Landers McLarty Subaru responded

We are sorry to hear about your issue. Please contact Greg Parde, our service manager at (256) 382-2425, so that we are able to provide you with the service and information you are looking for.