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Landers Toyota NWA

Rogers, AR

4.6
7,749 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,749 reviews

May 23, 2022

Wes from service was not pleasant to work with on a simple oil change. Left the dealership feeing like I was talked down to and did not appreciate the experience. I will take my business elsewhere go More

by INDIANAMCCLURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Snyder
May 24, 2022 -

Landers Toyota NWA responded

We hate to hear you are unhappy with your recent service experience. Thank you for bringing your concerns to our attention. Please let us know the details of this experience so that we may address it accordingly. If you would, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. Thank you.

May 23, 2022

The only contact I had that the dealership was Brandon by salesman and he was excellent More

by capistol44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Creel
Jun 06, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We appreciate you giving Brandon a shoutout, and we're glad to hear he was excellent to work with. We hope to work with you again! Congratulations on your new Toyota!

May 23, 2022

Efficient, friendly, not pushy. the experience was a positive, buying a car can be a challenge. More

by CindyK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're happy to hear your experience was a positive one and our team provided an efficient and no-pressure environment. We look forward to working with you again! Congratulations on your Buick!

May 23, 2022

Very nice people, but as soon as I signed the paperwork, not a lot of help with how to instruction on how to operate, and step up. More

by OILSCONTROLHEALTH
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Manrique Valdez
May 26, 2022 -

Landers Toyota NWA responded

Thank you for sharing your experience with us. We're concerned to hear you feel about your follow-up experience, and we'd like to know if we can make this right. Please expect a private message regarding your contact information, so we can reach out. Thank you, and we hope to have another opportunity to work with you.

May 23, 2022

The dealership is very clean, the staff is courteous, and my car was serviced in a timely manner. More

by KDB1375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we'll see you in the shop next time!

May 22, 2022

Quick easy deal to get done on buying a vehicle! Esteban did a great job! More

by matt.blood87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doran
Jun 06, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad our team was easy to work with and provided a quick car-buying experience. Thank you for giving Esteban a shoutout! We'll see you next time! Congratulations on your Ford!

May 21, 2022

Was told my wait would be around an hour. Took almost 4 hours. I could’ve left and came back if I knew that was the case. Also was asked to change appointment time to a later date multiple ti More

by ADYSONHOLT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lake Mills
May 23, 2022 -

Landers Toyota NWA responded

Thank you for sharing your concerns with us. We regret that your service took longer than expected. If you'd like to discuss your situation further, you can reach out to our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. We hope to have another opportunity to provide you with a better service experience. Thank you.

May 21, 2022

One of the best dealerships I've ever done business with. Will definitely buy here again? Ask for Manney! More

by adamjwalker81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manrique Valdez
Jun 06, 2022 -

Landers Toyota NWA responded

That's great to hear! Thank you for giving Manrique a shoutout, and we're thrilled to hear we're one of the best dealerships you've done business with. We look forward to working with you again! Congratulations on your Jeep!

May 21, 2022

Peopld are friendly and good also there's also organized and always ready for someone needs help More

by RAMONA.J17
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide an organized visit and help out. We'll see you in the shop next time!

May 20, 2022

Told me 3 days and it wound up being 10 days. I was not informed of this until I called after 5 days to see what was up. They told me then that they had not even started on my car. I was told th More

by g_pense
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Jun 06, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you bringing your concerns to our attention, and if you'd like to discuss them further, please don't hesitate to reach out. We hope to have another opportunity to provide you with a better experience!

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