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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,748 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,748 reviews

May 02, 2022

Fast, friendly and honest service. Thank You Chip for anticipating our arrival from Central Arkansas and completing the majority of the purchase via internet. More

by CURLY_34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Anderson
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May 12, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad Chip and our team could provide fast, friendly, and honest service. Thank you for sharing your experience and for giving Chip a shoutout! Congratulations on your new Toyota!

May 02, 2022

Great as always, had it finished very quickly, even faster than their estimate. Fixed every issue. More

by bsuiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones, Skye Moler
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May 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could fix every issue and complete the service in a timely manner. Thank you for sharing your experience! We'll see you in the shop next time!

May 01, 2022

Kenny was phenomenal! Best car buying experience EVER! The 4Runner was better than described and worth the 2 hour drive! More

by CGow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Maxwell
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May 12, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We agree Kenny is phenomenal, and we're glad he could help make this the best car buying experience ever. We appreciate you making the trip to work with us, and we hope to work with you again. Congratulations on your 4Runner!

May 01, 2022

Pedro was great, not pushy to get a sale. Open and honest. Nice seating area and doughnuts. More

by MRT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We agree Pedro is great to work with, and we're glad he could be open and honest while helping you. Thank you for sharing your experience! Congratulations on your Subaru!

April 30, 2022

They always make the process quick and easy! Johnny Gutierrez is a huge help! Thanks! More

by shane.allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez, Seth Snyder
Report | Print
May 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team can continually provide quick and easy service experiences. Thank you for giving Johnny a shoutout! If there is anything else we can help with, give us a call!

April 30, 2022

Very courteous and professional. Driving the vehicle felt much smoother. Glad I get my vehicle serviced at the dealership! More

by ENELDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
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May 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad to hear our team was very courteous and professional and could make sure your Toyota left the shop driving smoother than when it arrived. We appreciate working with you! If there is anything else we can help with, give us a call!

April 30, 2022

They didn’t listen to anything I said and they try telling me what was wrong with my radio when I already knew what was wrong with it. To be said my radio was never fixed and I still have problems wit More

by VOLLYBALL2620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Guiterez, Jason Jones
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April 30, 2022

Took my truck in for 15000 mile service. They didn’t fill my wiper fluid or wash my truck. When I asked why my truck wasn’t washed he said that I came back early to pick up. I had an appoint More

by HANDONFIST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lake Mills, Johnny Guiterez, Mark Daniels, Jason Jones
Report | Print
May 02, 2022 -

Landers Toyota NWA responded

Thank you for letting us know the concern with your last visit and we apologize for the service not being done thoroughly. In order to train better here and ensure that each guest receives the proper care, we would greatly appreciate if you would email your information to our Service Director, shawn.wells@landerscorp.com. We strive to exceed expectations and would like the opportunity to make this right and preclude it from happening again. Thank you, again.

April 30, 2022

My advisor, Lake, is great! Keeps me informed and helps me get my 4Runner running and stays on top maintenance schedules. More

by Meng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Report | Print
May 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We agree that Lake is great, and we're glad he could keep you informed and keep your 4Runner on a maintenance schedule. Thanks for giving him a shoutout! We'll see you in the shop next time!

April 30, 2022

Absolutely love Landers. I got a great deal on a very excellent vehicle. My salesman Nigel Treat is super fantastic. The entire team is also. I am super happy with my Rav 4. More

by fdlfvr25@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel Treat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2022 -

Landers Toyota NWA responded

Thank you for taking the time to recommend our team! We appreciate the feedback! We agree Nigel is fantastic, and we're glad he and our team could help you find an excellent vehicle. Thank you for sharing your experience. We hope to work with you again! Congratulations on your Toyota RAV4!

May 12, 2022 -

fdlfvr25@gmail.com responded

I wanted to add that Joe Cessina, in your finance department was also very kind and very respectful and exceptionally helpful as well. He was also a great pleasure to work with on my purchase. Once again, Landers Toyota, thank you all so very much. Very pleased customer.

May 12, 2022 -

Landers Toyota NWA responded

Thank you for the addition! Joe is another important member of our team, and we're glad he could contribute to your pleasant experience. Thank you for giving him a shoutout! If there is anything else we can help with, let us know!

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