Landers Toyota NWA

Perfect customer service from the time I arrived until I left. Perfect in every way. left. Perfect in every way. More

Pedro Delacruz and Brian Dameron were amazing to work with. I went in with a very vague idea of what I wanted, and Pedro nailed it. While waiting for the car to come in, Pedro kept constant communication with. I went in with a very vague idea of what I wanted, and Pedro nailed it. While waiting for the car to come in, Pedro kept constant communication with me to just check in. The car arrived a week early. Once I was in the financial room, Brian became an instant friend. He was extremely personable and professional. He took a genuine interest in our experience. It really was one of the best transactions I’ve experienced as a consumer. As far as the car goes, it’s really nice. It fits our family perfectly. The gas mileage is ridiculously amazing, it has all the safety features you could want and is aesthetically pleasing. I got a Corolla Hybrid. I highly recommend this car. It’s very easy to drive and has the best visibility. While it’s great for my family, this would also be a great car for any new drivers you might have. Thank you Pedro and Brian for such a great experience! More

Not happy with oil change. Skye Moler checked me in. Must have gone to lunch, disappeared shortly after. Waited about hour and 15 minutes. Had an appointment. Finally, walked o Skye Moler checked me in. Must have gone to lunch, disappeared shortly after. Waited about hour and 15 minutes. Had an appointment. Finally, walked over and asked Tony Gutierrez about my car and how long an oil change took. (Have had much less time oil changes before.). He said my paperwork had been sitting over to the side and it was on his desk. Pretty soon he then checked me out. I told him I saw LOTS OF EMPLOYEES walking all around. It looks like this could have been prevented to me. Don’t you think? More

They are very nice people that try very hard to work with you to get you in the vehicle you want and need. you to get you in the vehicle you want and need. More

I spent 3 hours waiting on for an oil change. I would probably still be there if I hadn’t asked if there was a problem. I was told that they hadn’t started on it because they didn’t have a stub t I would probably still be there if I hadn’t asked if there was a problem. I was told that they hadn’t started on it because they didn’t have a stub to go with the paperwork. It was my fault that I didn’t give it to a person at the desk. The guy that accepted my car told me that I would need it to get my vehicle. I talked to the manager and he said that I was the only the second one that had happened to in 3 months. Thanks not acceptable when you’re the person it happens to. I feel 1 star is being generous for my experience. I will no longer be using your dealership in the future. I will pay my local tire store for this service. You can have your Toyota Care. More

Friendly people, good service. ..they like to take care of their customers and it shows. ..they like to take care of their customers and it shows. More

Always up front and fair; reasonable pricing. Also, they are good to eep you informed in the process Also, they are good to eep you informed in the process More

Me gusta son muy amables se puede trabajar con ustedes muy atentos se recomienda a otras perdonad por su cortecia muy atentos se recomienda a otras perdonad por su cortecia More

I think we were coerced into getting an alignment. They said when we drove in the techs noticed our front end was out of alignment. But 3 techs were in the corner on their phones. So they couldn't They said when we drove in the techs noticed our front end was out of alignment. But 3 techs were in the corner on their phones. So they couldn't have noticed that our front end was out of alignment. More

So far so good! ! Keep up the good work! See you guys soon, for the next Maintanance appointment. ! Keep up the good work! See you guys soon, for the next Maintanance appointment. More