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Landers Toyota NWA

Rogers, AR

4.6
7,747 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,747 reviews

April 14, 2022

The service guys inside were very rude. My sunroof has been leaking and I guess I said something funny and they snickered. Then proceeded to tell me that sunroofs leak. I dont know everythi More

by alizmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
Apr 18, 2022 -

Landers Toyota NWA responded

Thank you for bringing your concerns to our attention. We hate to hear how you feel about your recent experiences. If you'd like to discuss your situation further, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. Thank you, and we look forward to hearing from you.

April 13, 2022

Service department sucks from not washing the car to screwing up the dash display which required another trip there to reset the display. Yes I’m pissed. Two blown trips there and there won’t be ano More

by MCELWAIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lake Mills
Apr 18, 2022 -

Landers Toyota NWA responded

Thank you for bringing your concerns to our attention. We hate to hear you were unhappy with your recent service, and we'd like to know the details of this experience so that we may address them accordingly. If you would, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. Thank you.

April 13, 2022

The dealership made the process of buying a new car easy. It was quick and painless. Thank you Brandon for reaching out and helping me get the perfect car! You were the one who made this process go smoothly More

by KIMMIDLONG18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Creel, Kyle Maxwell
Apr 13, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad our team made the car-buying process easy and quick. Thank you for giving Brandon a shoutout, and we're glad he could have everything ready for you. Congratulations on your new Toyota!

April 13, 2022

Kind people, everyone is trying to help you in order to get what were you looking for in first place. More

by FVARELA94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Maxwell
Apr 13, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad our team was kind and could help you find what you were looking for. Congratulations on your Honda!

April 13, 2022

Chris Johnson took care of me. He did it in a very quick and promptly time frame. More

by 1KMORGAN07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Chris could take care of you and provide quick service. We'll see you in the shop next time!

April 13, 2022

Jeremy was awesome! He knew exactly what we wanted and told us what was coming on the truck. He fought for a good price for the trade! More

by GJJOHN1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We agree Jeremy is awesome, and we're glad he could help you find exactly what you wanted. Congratulations on your new Toyota!

April 13, 2022

Service great from the person who greats you at your car to the person at service desk. They keep you informed and are very friendly More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Daniels
Apr 13, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could keep you informed and provide a great service experience from beginning to end. We hope to work with you again!

April 13, 2022

Friendly staff and great service! I have been very pleased with all of my recent visits! More

by melshawver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry, Tyson
Apr 18, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're thrilled to hear you are pleased with your recent service visits, and we're glad our team can provide great service. If there is anything else we can help with, let us know!

April 13, 2022

Buying experience was A+ sales team was easy to communicate with and helped with everything I needed! More

by Chanceross02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trino , Xochi Ojeda
Apr 18, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We appreciate you sharing your experience, and we're glad our team was easy to communicate with and helped with everything. We hope to work with you again! Congratulations on your Ford!

April 13, 2022

Efficient and friendly service. . Final bill was actually less than the service quote. I will be sure to use them the next time I need service done. More

by timmeininger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Apr 18, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad to hear our team provided efficient and friendly service. We'll see you in the shop next time!

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