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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,743 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,743 reviews

January 04, 2022

All personnel that I dealt with were professional and efficient. Was disappointed that car was not washed and the “servicerequired” notation was not reset. My service rep texted a thank you and apologiz More

by Jbruton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We appreciate you sharing your experience and for the feedback!

January 04, 2022

Pretty good service. Tim Duran saw that we had a recall on our fuel tank, and replaced it when I came in to program a new key fob. More

by Tblakecooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Tim could help you out and keep you up-to-date on your Toyota's service. We hope to see you in the shop next time!

January 04, 2022

Not honest not honorable deceive people don not tell the truth. Do not buy from them. More

by MARY
Recommend Dealer
No
Employees Worked With
Chip Anderson
Report | Print
Jan 06, 2022 -

Landers Toyota NWA responded

Mary, This is not the experience we hope people have when visiting us. We're concerned to hear how you feel about your experience. Please expect a private message regarding your contact information, so we can learn more about the situation. Thank you.

January 04, 2022

Barry Richardson always does us a great job. This is our 6-7 car we have bought from him. More

by BSSALLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! Barry is an important member of our team, and we're glad to hear he does such a great job helping you find your vehicles. Congratulations on your purchase, and we'll see you next time!

January 04, 2022

This was my second purchase from this dealership and just like the first it was a piece of cake! Juan is a pleasure to work with and he makes the process seamless. I definitely recommend him for your future More

by DEJOUNIQUE98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for recommending Juan and our team! We're thrilled both your first experience and this one were a piece of cake. Juan is a crucial member of our team, and we're glad he could provide you with a pleasant car buying experience. Congratulations on your Audi! See you next time!

January 04, 2022

The service staff has always been professional and helpful. On our most recent service appointment they honored our 70,000 mile service plan even though it had expired a month prior. More

by Spruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs and for sharing your experience! We're glad our team could help you out. We'll see you in the shop next time!

January 04, 2022

although I had an appointment, ittook a long time to change the oil, almost 2 hours. Very disappointing More

by Fzaldivar9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Guiterez
Report | Print
Jan 05, 2022 -

Landers Toyota NWA responded

We apologize for the delay on your service. We strive to always ensure that we are always less than 1.5 hours, preferably 1 hour, and are sorry that we were unable to meet that expectation during your visit. Thank you for servicing with us and we look forward to exceeding your expectations on your next visit.

January 04, 2022

We enjoyed our experience with the dealership had a wonderful salesman had our interest in every aspect of the sale More

by bgbishop59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad you enjoy working with us, and we'll see you on the lot next time. Congratulations on your Toyota!

January 04, 2022

Visited from out of town. It was easy to get an appointment, easy to find. All were polite and professional More

by davaughan46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jan 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad the entire process, even scheduling an appointment, was easy. Give us a call if there is anything else we can help with!

January 03, 2022

Great overall service, excellent customer service and taking care of our needs promptly, all around 1st class experience. More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills, Johnny Guiterez, Mark Daniels, Tim Doran
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could meet your needs and provide you with a great overall experience. Thank you for leaving a review, and we'll see you in the shop next time!

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