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Landers Toyota NWA

Rogers, AR

4.6
7,741 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,741 reviews

May 25, 2021

The staff was very helpful. The process from beginning to end was painless. Appreciated they were able to fit my vehicle into a time frame that worked for me. More

by Dsacuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Jun 15, 2021 -

Landers Toyota NWA responded

Thank you! We're glad we could help you out with your service needs.

May 25, 2021

The service was super! I got there before my appt time and needed to make a stop l had forgotten. So the service rep said it was fine just be back quickly as l could. I actually got back at my service ap More

by Judyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks, Judy! We appreciate your business.

May 24, 2021

Poor customer service and not knowledgeable in how to service a vehicle properly. Poor customer communication Do not trust work performed on vehicle Could not guarantee workmanship More

by TDUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Poor salesman follow up on necessary paperwork to license vehicle. Tiny was his name
Jun 01, 2021 -

Landers Toyota NWA responded

TDUBA, We're concerned to hear how you feel about your service experience. We'd like to learn more so we can make it right. Please contact our Service Director Shawn Wells at shawn.wells@landerscorp.com or 479-845-5262. Thank you.

May 24, 2021

Went in for a oil change and everything was fine. Had no problem and wait time was reasonable. Keep on the good work guys. Will be coming back More

by Willy191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks, Willy! We look forward to seeing you next time.

May 24, 2021

When you drive in you are quickly greater and asked how they can help you. You know what they are going to do, about how long it will take and the price. A clean and comfortable eating area. Alway courteou More

by Sueyarb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jun 15, 2021 -

Landers Toyota NWA responded

This is what we like to hear, Sue. Thanks for taking the time to share your experience.

May 23, 2021

My experience with Marty May and SL dealership,was outstanding. Professional, honest, very productive and gratifying. so rare in today’s business environment. Thank you More

by Rob Curcio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty May
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks, Rob! We're glad to hear that Marty gave you a great experience. See you next time!

May 23, 2021

Very courteous and good service. We appreciate the quick call back to give us diagnosis on what was wrong with our vehicle. Thank you for tour help. More

by jeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Landers Toyota NWA responded

We're glad we could help you out with your service issue. We look forward to seeing you again next time!

May 22, 2021

So if your thinking about using Steve Landers Toyota of Northwest Arkansas look no further Great Choice, now I’m gonna give you the golden nugget find the salesman named Alex this guy was really something More

by FJ Cruiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Landers Toyota NWA responded

Dean, We're glad to hear it! Congratulations on your FJ Cruiser. We hope you enjoy it!

May 22, 2021

Mark, in the service Department goes above and beyond to help me. He even stayed late to make sure my car was done right snd even checked it out. Now THATS real service! More

by Rocketbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks, Bob! We appreciate your business and look forward to seeing you again next time!

May 22, 2021

Service was good. I was provided options. Transparency was clear when they said that there might be problems with alternators but later clarified that is not the case. More

by DINESHGM4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review! We appreciate your business and look forward to seeing you again in the future.

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