Landers Toyota NWA

We appreciated that our salesman, Julian did not We appreciated that our salesman, Julian did not pressure us in any way and he showed us multiple car options. Lake was good to communicate with us We appreciated that our salesman, Julian did not pressure us in any way and he showed us multiple car options. Lake was good to communicate with us about our windows being tinted. Thanks! More

Service was great! I was very offended that you are not enforcing the wearing of masks especially in the waiting area. Very clean and comfortable waiting area. enforcing the wearing of masks especially in the waiting area. Very clean and comfortable waiting area. More

These guys are always so helpful. They really know what they’re talking about and always get right to work. I show up and they instantly help out without me having to ask for assistance. Very helpful and f they’re talking about and always get right to work. I show up and they instantly help out without me having to ask for assistance. Very helpful and friendly! More

I went for a scheduled oil change. I was about 5 miles away when my oil pressure warning started flashing I immediately pulled into a parking lot. They towed my car back to Toyota someone tightened the fi away when my oil pressure warning started flashing I immediately pulled into a parking lot. They towed my car back to Toyota someone tightened the filter breaking the seal . They tried to call me on m home phone to tell me they saw a puddle under my car when I left. Iwas no home to receive the call. Luckily I had common sense to pull over immediately. Toyota needs to double check their work and not be so concerned and speed of their work! They changed the oil and cleaned up their mess and supposedly drove it to see if was running as it should the only assurance the gave me that the car was running okay for the time being . Not a whole of confidence in Toyota. Now I will be concerned about if There was any damage done and concerned about oil leaks. I have kept all the paperwork and contacted my lawyer just to be on the safe side in case damage manifest from poor service More

Good experience overall. Alex was very thorough, stayed late, and took the time to make sure I understood how to operate the new Tacoma systems. late, and took the time to make sure I understood how to operate the new Tacoma systems. More

Vehicle was in exact condition described; process was not quick but was easy. Glad to have such a good quality vehicle; great bargain. Would buy again. quick but was easy. Glad to have such a good quality vehicle; great bargain. Would buy again. More

We got in right away and got out right away, everything went smooth. Service dept was friendly and saw to our needs. They even programed my husbands phone for him. went smooth. Service dept was friendly and saw to our needs. They even programed my husbands phone for him. More

Had to bring in to have new part put on. They told be 3-3 1/2 hour wait. Offered me a vehicle for the day or a Lyft. It too 2-1/2 hours so a shorter wait time. Got several apologies. Thanks for getting it d 1/2 hour wait. Offered me a vehicle for the day or a Lyft. It too 2-1/2 hours so a shorter wait time. Got several apologies. Thanks for getting it done quicker. More

This our 5th purchase from this dealership. Previous experiences have been very good in both sales and service. I highly recommend doing business with Juan Mason. Great guy to work with. experiences have been very good in both sales and service. I highly recommend doing business with Juan Mason. Great guy to work with. More

Yesterday when I picked up my Camry after routine service, I was told that my car had been washed and it was not. Very disappointing. What else could have not been done. service, I was told that my car had been washed and it was not. Very disappointing. What else could have not been done. More