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Landers Toyota NWA

Rogers, AR

4.7
7,793 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,793 reviews

September 10, 2019

Extreme Hard Work Brandon Creel worked extremely hard to get me the right deal. He stayed vigilant and professional and did not let me walk away. Everyone I worked wit More

by BFERRY2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon creel
Sep 13, 2019 -

Landers Toyota NWA responded

Thanks for giving us a 5-star review! We're glad Brandon was able to be helpful in the purchase of your new Toyota! We hope to see you again when it's time for your first service with ToyotaCare!

September 10, 2019

Unpleasant Seth was downright nasty after I told him to hold off on replacing my Prius battery so I could research it. He told me I was committed to the change e More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth
Sep 10, 2019 -

Landers Toyota NWA responded

We are sorry that you had an unpleasant experience and left our service center unhappy. Our goal is to respect everyone’s wishes for their vehicle and only recommend services we think are necessary to keep your Toyota running in tip-top shape. Our prices can sometimes be higher for bigger jobs, especially hybrid batteries, because of the complexity and size of the job. Our technicians are Toyota-certified in these jobs which accounts for the cost difference. We'd like another chance to make this right. Please call our Service Manager Andy Gates at (479) 845-1444. Thank you.

September 10, 2019

Overcharged for a spare key I went in to have a new key made for my car. Initial quote was for 150, when it was done bill was for over 330. They stated it was because I did not h More

by Domj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Sep 10, 2019 -

Landers Toyota NWA responded

We are extremely sorry that the quote you received over the phone was not correct upon completion of the job. We strive to do the best work we can but sometimes, like quotes over the phone, we are unable to accurately predict the entire scenario. We apologize for the price difference for your fob replacement. We value your business and don’t want to lose you as a customer. Please contact our Service Manager Andy Gates at (479) 845-1444 so we can make this right. Thank you.

September 10, 2019

Tire rotation Taylor helped me to get my car repaired and she was awesome at a reasonable cost. Joplin Toyota missed some things and wouldn't help More

by JANA_GRANDMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Andrew Gates
Sep 13, 2019 -

Landers Toyota NWA responded

Thanks for rating us 5-stars! We're happy to know Taylor was helpful in assisting your car's repairs! We're proud to earn your business and hope to see you next time!

September 10, 2019

"Great Service" Friendly and attentive staff. They provided fast service. Jason Jones went out of his way to insure my vehicle was serviced in a timely manner. More

by Denver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Sep 10, 2019 -

Landers Toyota NWA responded

Thanks for the 5-stars, Denver! We're glad you enjoyed your experience at our service department! We hope to see you again soon!

September 09, 2019

Assistance I would to commend David Hastings for his assistance, Although I did not buy an automobile from him he took the time to show me some things that my sa More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hastings
Sep 10, 2019 -

Landers Toyota NWA responded

Thanks for the 5-star review, Chuck! We really appreciate your kind words about David! We're glad you enjoyed your new Toyota purchase! We hope to see you again when it's time for your first service with ToyotaCare!

September 09, 2019

Easy and Professional Thank you for the speedy service. I was in and out in about an hour. Time is very important to me so I really appreciate that about Steve Landers Toyo More

by DONNA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Sep 10, 2019 -

Landers Toyota NWA responded

Thanks for the 5-star review, Donna! We're glad you loved the efficiency of our service department! We look forward to seeing you next time!

September 09, 2019

Outstanding Service Again Got me in and out. Great experience ... Every. Single. Time. Traded my new 2019 Ford Raptor for a 2019 Tundra, JUST for the service department More

by Matt Fifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Sep 10, 2019 -

Landers Toyota NWA responded

Thanks for the great review, Matt! We're so proud to hear that you traded vehicles just to utilize our service department! We hope that you're loving your new Tundra! We hope to see again next time!

September 08, 2019

Met Expectations First time in and they met my expectations as far as doing the work that needed to be done and doing it in the amount of time they said it would take. More

by RD
Recommend Dealer
Yes
Employees Worked With
Herbert Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Landers Toyota NWA responded

Thank you for writing us a review! We appreciate you giving us a try and we're glad you enjoyed our services! We hope to see you next time!

September 08, 2019

Fast, efficient, easy to deal with Fastest car buying I have ever experienced. Did not try to sell me something I didn’t want. Allowed me to take my time making a final decision. More

by BTacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2019 -

Landers Toyota NWA responded

Thank you for writing us a 5-star review! We're glad you had a great experience buying your new Toyota! We hope to see you when it's time for your first service with ToyotaCare!

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