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Landers Toyota NWA

Rogers, AR

4.6
7,749 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,749 reviews

March 23, 2019

Pour Service Have had problems with Radio in last two cars I purchased. Seems they know nothing about the problems with the USB port. They never fixed it right in More

by LPAUL0202
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Hastings, Zach Vann, Kyle Maxwell
Mar 25, 2019 -

Landers Toyota NWA responded

Paul, we're glad you've had good interactions with David, Kyle and Zach. We're sorry you've had to come to our service department several times for the same USB/radio issue in your car and that Jason wasn't able to help you the day after you purchased your vehicle. We do require appointments to be made at our service department, however, you shouldn't have had to wait 30 minutes to learn that you needed an appointment. We'd like to try one more time to figure this out and restore your confidence in our service department. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444 so she can help. Thanks.

March 23, 2019

Very helpful and professional Very pleased at the effort this service center is going to in getting my vehicle repaired. Very friendly and understanding with my concerns and willin More

by Mimi4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, service/repair manager , Jason Glur, Andrew Gates
Mar 25, 2019 -

Landers Toyota NWA responded

Mimi, we're glad that Jason, Andrew, Travis and our service team worked hard to get your vehicle repaired and all your concerns addressed. Thanks so much for this five-star review and recommendation of our people!

March 23, 2019

Great service!!! The only dealership around willing to work with us when none of the others could make it happen. They did!!! Great salesman that wasn’t pushy and work More

by Pdrum81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Butler, Kyle Maxwell
Mar 25, 2019 -

Landers Toyota NWA responded

We're so glad to know that Kyle, Daniel and our team were so easy to work with and got you a great deal on your pre-owned car. Thanks so much for recommending them!

March 23, 2019

Quick, professional, friendly I came in for a recall on my car that had to be done in two steps. Both steps for completed faster than I was told and the wait was quite comfortable. More

by Asyria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Mar 25, 2019 -

Landers Toyota NWA responded

Asyria, we're glad that Seth and our team were able to get your vehicle's recall done in less time than originally quoted and we're glad you enjoyed our customer lounge while you waited! Thanks so much for trusting our team to take care of you and your vehicle and for writing this five-star review!

March 23, 2019

Great Because I like this place and always have been taking my cars to the dealership, I have been so pleased and happy with the service. More

by Sal and Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manrique Valdez, Andrew Gates
Mar 25, 2019 -

Landers Toyota NWA responded

Sal and Sandra, thank you for continuing to trust us to take care of your vehicles! Thanks for recommending Felix, Manrique and Andrew and we'll see you next time you need maintenance!

March 23, 2019

Mileage Service Great customer service and speed only took about 15 minutes when it normally takes 2-3 hrs every other time I’ve been. Very friendly people as well More

by MarshalkScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Velez
Mar 25, 2019 -

Landers Toyota NWA responded

Marshalk, we're happy to know that our team got you in and our so quickly on your most recent service visit! Thanks so much for recommending Caleb and our team!

March 23, 2019

Great customer service Troy Curren’s helped me find my truck and made it a VERY easy and quick process. Highly recommend Troy and Toyota. Cant best the 0% interest. More

by DNHNPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Landers Toyota NWA responded

We're thrilled that Troy was able to get you such an awesome deal on your new car! Thanks so much for recommending him and writing this five-star review!

March 22, 2019

Avalon New Key Jason Jones took care of of a new Avalon Key because I only received 1 key when I picked up the new car. Got in at 7:30 and out by 8:00 AM More

by Toyota Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Apr 09, 2019 -

Landers Toyota NWA responded

We're glad Jason quickly got that second key for your Avalon. Thanks so much for recommending him and our dealership!

March 22, 2019

Pick up New Avalon Kenny Merritt was my sales associate fro the purchase of a 2019 Toyota Avalon. He was an excellant salesman and very patient with all my questions. More

by Toyota Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Landers Toyota NWA responded

We're glad to know that Kenny was very thorough and made sure you had all the information you needed for your purchase. Thanks so much for recommending him and our team!

March 21, 2019

Service on my car. They were very friendly and helpful. Even though it was busy I didn't have to wait very long. And it was nice that they provided refreshments. More

by MAROLYNAURAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Set Snyder
Apr 02, 2019 -

Landers Toyota NWA responded

Marolyn, we're glad you enjoyed our customer lounge and that our team got you in and out quickly. Thanks so much for recommending Seth and our team!

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