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Landers Toyota NWA
Rogers, AR
7,744 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service.
You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 7,744 reviews
January 16, 2019
Quick and friendly Johnny G was amazing like always! It was quick and easy! Johnny informed me when to get an oil change and let me know that the car wash is open during Johnny G was amazing like always! It was quick and easy! Johnny informed me when to get an oil change and let me know that the car wash is open during certain temperatures More
by HALLLEYDODD
Verified CustomerEmployees Worked With
Johnny Gutierrez
January 16, 2019
New to me 2016 4Runner A friend of mine put me in contact with Mike G. At the dealership. Mike then handed me to Eric P. To further discuss the 2016 4Runner I had inquired a A friend of mine put me in contact with Mike G. At the dealership. Mike then handed me to Eric P. To further discuss the 2016 4Runner I had inquired about. Eric walked my wife and I through all of the details about the vehicle, and carefully through the buying process. Thanks so much Eric! More
by bnelson419
Employees Worked With
Michael Graves, Eric Perkins
January 16, 2019
Great experience I brought my car in for a routine service, and an oil change. They got me in and out in an hour, which is fantastic, at most places I would have been I brought my car in for a routine service, and an oil change. They got me in and out in an hour, which is fantastic, at most places I would have been there for well over. Everyone was super friendly, and helpful. More
by SKYECAIN1030
Employees Worked With
Andrew Gates
January 15, 2019
Great service Seth helped us with our service needs and was very professional and kind.we didn’t have to wait that long.i was very pleased with everything Seth helped us with our service needs and was very professional and kind.we didn’t have to wait that long.i was very pleased with everything More
by MISTYSTOLL30
Employees Worked With
Seth Snyder , Andrew Gates
January 15, 2019
Good Selection, Poor Service While I am pleasured with the vehicle that I purchased at Landers, I can safely say I will not shop there in the future, nor can I recommend anyone to While I am pleasured with the vehicle that I purchased at Landers, I can safely say I will not shop there in the future, nor can I recommend anyone to this dealership. The salesman that completed my sale was very pushy and did not treat me as a valued customer. I test drove the vehicle for less than 24 hours and during that time he would send me text messages that would say "I have other salesman breathing down my neck for that Jeep". While I chose to ignore his pushy behavior, I did not appreciate someone trying to pressure me to make a large purchase. When I arrived back from my test drive, I made Juan Carlos aware of two chips in the windshield, one of which was in the line sight on the driver's side. He assured me he would take care of it. I took him at his word and proceeded with the sale. When I completed the sale and left the lot he told me that he would be schedule a time to have the repair take place. A windshield repairman did come by and look at the chips, he informed me that they could not be repaired because one was in the line sight. In text message he informed me that he had bad news and it was "that's someone's idea of a repair" and he recommended that the windshield be replaced. I informed Juan Carlos via text what the repair man said. Juan Carlos then went on to tell me that he could not replace the windshield, per his manager. I informed Juan Carlos that this was not good business and I would like to speak to his manager. He complied and said the manager would "call soon". As of time of this review, it has been 4 days and I still have not heard from a manger. When I informed Juan Carlos yesterday that I still have not received he call, he informed me that the manager was aware and would be in touch. I feel like a fool for choosing Steve Landers. I feel that Juan Carlos knew the windshield was not repairable, but proceeded to tell me whatever I wanted to hear in order to complete a sale. If Juan Carlos and his manager never intended to replace the windshield, I wish they would have been upfront and honest so I could have took my business elsewhere. This is a bad way to conduct business and if I was able to return the vehicle I would do it in a heartbeat. I do not appreciate being treated in such a manner. While this review may be all for not, it is my hope that this type of dishonest behavior doesn't happen to other customers. I will certainly do my portion to help get the word out. More
by JKMCCLUNG
Employees Worked With
Juan Carlos Valdez
January 15, 2019
Great experience Juan was very patient and helpful. Explained all options Set up app on phone Paired phone I enjoyed working with him He is a great guy He too Juan was very patient and helpful. Explained all options Set up app on phone Paired phone I enjoyed working with him He is a great guy He took good care of me More
by RANDY.SANDERS51
January 15, 2019
Excellent dealership Excellent sales man Sean Chase goes above and beyond the call of duty. Highly recommended dealership for sales and service. Always friendly and neve Excellent sales man Sean Chase goes above and beyond the call of duty. Highly recommended dealership for sales and service. Always friendly and never pushy. More
by Beverly Heckard
Employees Worked With
January 15, 2019
Lexus Lights The work was done within the time and dollar amounts quoted! The service personnel seem very friendly and helpful. The cashier needs to explain that The work was done within the time and dollar amounts quoted! The service personnel seem very friendly and helpful. The cashier needs to explain that she will call for the car and where to wait... More
by Charlie&DebWest
Employees Worked With
Seth
January 15, 2019
Car Service Almost awesome every time we go!! Always super nice there and polite! Sean is one of the best sales reps we have had!!! I’ll recommend to everyone Almost awesome every time we go!! Always super nice there and polite! Sean is one of the best sales reps we have had!!! I’ll recommend to everyone More
by MZSWOPES25
Employees Worked With
January 14, 2019
Work hard to sell Just bought Toyota Avalon 2019 I love it took 2 hours on road thank you landers we was worry about being able to do it we owed lot money are vehicles Just bought Toyota Avalon 2019 I love it took 2 hours on road thank you landers we was worry about being able to do it we owed lot money are vehicles More
by Ron4gr
Employees Worked With
David Hastings, Andrew Gates
