Landers Toyota NWA

No BS Auto Purchase Sales managers lived up to agreement made on phone. Salesman professional. GM mad it happened with no hassle. Best car deal I ever made. Professional Sales managers lived up to agreement made on phone. Salesman professional. GM mad it happened with no hassle. Best car deal I ever made. Professional More

An appointment Isn't neccessarily an appointment I made an appointment and I confirmed it. When I got there my appointment was not in the system. I was there 2 hours for an oil change. Friendly s I made an appointment and I confirmed it. When I got there my appointment was not in the system. I was there 2 hours for an oil change. Friendly staff, comfortable wait area, good price on oil change. I suspect overbooking is a common practice. I will be back for services and I will recommend this shop but not for qùick service. More

Fast and great! Juan is one of the best salesman I know! I definitely recommend him to others! Robert is the best manager I know as well. Was glad to see my old team Juan is one of the best salesman I know! I definitely recommend him to others! Robert is the best manager I know as well. Was glad to see my old team that actually knows what they are doing ! More

Great experience! Very friendly, personable, and time efficient. Worked with me very well to find the best deal possible. Best experience I've had at a dealership! Very friendly, personable, and time efficient. Worked with me very well to find the best deal possible. Best experience I've had at a dealership! More

Quick and easy. I got in right away and there were nothing but friendly/helpful people everywhere. Joshua made a really positive customer service experience for me! I got in right away and there were nothing but friendly/helpful people everywhere. Joshua made a really positive customer service experience for me! He was great at going the extra mile. More

All employees were exceptionally and helpful in the process. I gave this review because I was extremely satisfied with the service and helpfulness provided during the process of my purchase. The salesman, Manny I gave this review because I was extremely satisfied with the service and helpfulness provided during the process of my purchase. The salesman, Manny, provided me the opportunity to review the car adequately in order to make my decision. He assisted me with anything questions or information I had over the car. He also made sure everything was well communicated. I had an excellent experience at Toyota of Rogers and would highly recommend. More

service dept From the check in folks to the service managers, they were very accommodating, efficient and courteous. Jason Jones gets it right every time! I coul From the check in folks to the service managers, they were very accommodating, efficient and courteous. Jason Jones gets it right every time! I could go to a Toyota dealership much closer to where I live, but I choose to drive farther to get this kind of service. More

Warranty work Went in for service because ABS warning lights were glaring. Problem was caused by a bad wheel bearing. Replaced wheel bearing under lifetime power tr Went in for service because ABS warning lights were glaring. Problem was caused by a bad wheel bearing. Replaced wheel bearing under lifetime power train warranty with no questions s. Cleaned sensor and reinstalled. Saved me 1300 dollars. More

Superb Customer Service Kenny and Zach were awesome to work with. I’ve never experienced such a smooth and easy car purchase. I absolutely love my new (used) Subaru Impreza! Kenny and Zach were awesome to work with. I’ve never experienced such a smooth and easy car purchase. I absolutely love my new (used) Subaru Impreza! More

Double check your tires I have had many good experiences with this service center since 2013. However, I will not be going back. They take forever to do the work and don't gi I have had many good experiences with this service center since 2013. However, I will not be going back. They take forever to do the work and don't give timely updates. However, that has always been the case. I got 4 new tires put on in 2017 and only one of my tires went bad this week due to what looks lime excessive wear. I took it to this dealer and they said that tire was not one they put on in 2017. I have not had another tire put on and it looks identical to the other 3 tires. They said it was a 2012 tire according to the DOT number while their documents show that they put on all 2017 tires. So, they will charge me for a new tire because they didn't put the bad one on (according to their documentation). I am getting a new tire from a different place and will always check to make sure that the DOT numbers match after getting 4 new tires put on. The mistake could innocently happen but this service center just won't accept that it could have been a mistake with their mechanics and/or documentation. By the way, the DOT numbers are located inside the tire. So, not convenient to a normal person to double check their work for what they paid for. So, I didn't check the DOT numbers after they put tires on the car, and now I will be out another $150 for a tire. They weren't willing to honor their 2 Year warranty, and so I will not be going back. More