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Landers Toyota NWA

Rogers, AR

4.6
7,743 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,743 reviews

June 30, 2018

Great customer service Drew was great. He got my some and I out super fast. He listened to what I had to say and helped me as much as possible. More

by Callawill89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
June 30, 2018

Faster than expected I took my truck in for service due to the air conditioner motor blower went out. The part came in faster than expected, which is great because this is More

by DAG4497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
June 29, 2018

Friendly and effect. Friendly checked what was asked to do and more. Very happy with everything. Price could have been less, but that life. I Will be going again. More

by samccoy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
June 29, 2018

Standard service Dealership and personnel always excellent Will continue to buy cars in future Always excellent Dealership and personnel always excellent Will More

by ITCRFH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
June 29, 2018

Friendly service Drew is always kind and courteous at check in. I appreciate the thorough check of my van during oil change and how well Toyota maintains my van. One w More

by JENHIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker
June 29, 2018

Purchase new truck This is the 3rd vehicle I have purchased from Steve Landers Toyota. I have always had a great experience with them. Our sales person, Kameron Ftruchtl More

by BILLANDPATFANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kameron Fruchtl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Vann
June 29, 2018

Comfortable experience It was a very good experience. The salesman are very friendly and attentive. Even made sure that I was comfortable and had something to drink! ? More

by CATINTDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Kordsmeier
June 29, 2018

Salespeople were easy to work with Sales staff were great to deal with. Answered questions and offered more information than typically required. Helped locate the vehicle fitting our ne More

by DLSJPHILLIPS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Anderson, Rex French
June 29, 2018

Never coming back I’ve had Seth help me on two separate occasions now. Both times he’s tried to tell me things are wrong with my 3 year old car that are not. This last More

by KRISTENANNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Snyder
Jul 03, 2018 -

Landers Toyota NWA responded

Kristen, thank you so much for taking the time to respond and provide our dealership, along with Seth, a constructive criticism. Seth is consistently one of our top rater employees in service and has no intent of steering our customers in a negative path or lie to them. He simply recommends what the technician diagnoses, which can vary from technician to technician - along with the same issue not coming up at every visit. We do not believe in lying to any of our customers, and would love the opportunity to rebuild our trust with you. Please come in and visit Andy Gates or Rodney Peterson, explain this issue to them, and we will be 100% sure that it never happens again. Please give us the chance to rebuild our relationship with you. We are rated one of the top 100 service departments in Toyota in the US, and we would never want anyone to view the department this way. It's unacceptable, what happened, and we will do whatever it takes to regain you as a customer. Thank You.

June 29, 2018

Fast, friendly, a good experience !! The service was really good. We bought a sienna there in 2014 and went back because we knew everyone there is great to work with !! More

by GLALRAM8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovani Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex French
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