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Landers Toyota NWA
Rogers, AR
7,752 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service.
You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 7,752 reviews
June 14, 2018
Very poor experience I found a used Ford Expedition that matched what I was looking for at the dealership. I was only able to view the SUV after work hours and it took s I found a used Ford Expedition that matched what I was looking for at the dealership. I was only able to view the SUV after work hours and it took several attempts to test drive the truck as an employee was using it for personal use, despite us setting up a few appointments. We made the deal and was told the there should be two sets of remote access keys. When I picked up the SUV, I found there was only one. Also, the door codes for entry were not with the paperwork. I was told that figuring this out was on me. It will now cost me over $300 to have the the Ford dealer order a second key faub and obtain the door code. The whole experience was as if they didn't care about Customer service - they just wanted to sell the car and get me out of there. I have no intentions on ever buying a car or truck from them again More
by MARK.STEPHENS
Verified Customer
June 13, 2018
Very pleasant Brandon was very pleasant and knowledgeable. I very much enjoyed having him as our salesman . I would recommend him to family and friends. He is a ver Brandon was very pleasant and knowledgeable. I very much enjoyed having him as our salesman . I would recommend him to family and friends. He is a very personable individual and Landers Toyota is lucky to have him. More
by JENNY.GOWAN
Employees Worked With
June 13, 2018
Where is the customer service? From upper management, sales persons, service guys, everyone need to have a clear honest smile on their faces, they walk looking up and don't look at From upper management, sales persons, service guys, everyone need to have a clear honest smile on their faces, they walk looking up and don't look at the service customers straight to their eyes. Three upper management guys walked individually very close by me and never looked at me nor smiled. I felt like I was an invisible person who was JUST having a $514.00 service job done to help them get a bigger fatter performance bonus. Lead by example! Great leaders develope great followers. This rating is for the entire crew, not only to the service dept. More
by GUADALUPE7949
Employees Worked With
Other Employees :
Blair Burns, Bill Ryan, Caleb Kordsmeier, Tommy Moser, Michael Hull
June 13, 2018
Great experience in buying car The salesman Ethan Bagwell did a great job to locate the car we wanted and he was very knowledgeable about the car we bought on Saturday. The salesman Ethan Bagwell did a great job to locate the car we wanted and he was very knowledgeable about the car we bought on Saturday. More
by S_JOHN_79
Employees Worked With
Ethan Bagwell
June 13, 2018
Unprepared and unresponsive I needed a part replaced. I had to call and check up on it when they failed to call me and tell me it was in. They were supposed to provide me with a I needed a part replaced. I had to call and check up on it when they failed to call me and tell me it was in. They were supposed to provide me with a loaner car since the part was under warranty. I explained at length that I needed a vehicle that accommodated three small children in car seats. They had nothing available when I arrived. Somehow, they scrounged up a highlander and somehow made me feel as though I was the problem. They also made it clear that the vehicle had to be brought back by 6pm that night whether or not my vehicle was ready. WhAt a pain to have to transfer all three car seats three times would have been! Luckily, my van was ready by 5:40pm. The service advisors were friendly but terribly unaccomidating. I cannot stand working with this dealership and probably will avoid it in future. More
by bgrutana
Employees Worked With
Andrew Gates
June 13, 2018
service you took care of my service problem what more do you want.....the service was was very helpful in the problem on my Sienna, thanks to him you took care of my service problem what more do you want.....the service was was very helpful in the problem on my Sienna, thanks to him More
by HSTERLING1928
Employees Worked With
dont remember
June 13, 2018
Best service in NWA Hands down the best vehicle services in NWA! Pat was fabulous in getting my car quickly in the queue and ready to roll. And made sure my vehicle got Hands down the best vehicle services in NWA! Pat was fabulous in getting my car quickly in the queue and ready to roll. And made sure my vehicle got washed as well! Simply the BEST!!! More
by KarenL
Employees Worked With
Pat Dye.
June 13, 2018
Service Seth set up the appointment. When I arrived he answered my questions, check price and availability of items for me. Was friendly, polite and profess Seth set up the appointment. When I arrived he answered my questions, check price and availability of items for me. Was friendly, polite and professional to work with. More
by Bern
Employees Worked With
Seth
June 13, 2018
2017 Jeep Grand Cherokee Limited Our experience was seamless and night and day compared to our experience the day before with a competitor. I'll reccomend you to everyone I know! Our experience was seamless and night and day compared to our experience the day before with a competitor. I'll reccomend you to everyone I know! More
by TEACHKINDERGARTEN86
Employees Worked With
Phillip Aulenback, Caleb Velez
June 13, 2018
Tire Repair through CLUB PLUS Steve Landers Service Team were very professional and took care of my tire, even though I bought my Avalon at a different dealer.We will be back Steve Landers Service Team were very professional and took care of my tire, even though I bought my Avalon at a different dealer.We will be back More
by acselleck
Employees Worked With
Jason and Heather in Service
