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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,233 Reviews
Call Service Center (866) 951-3834

4,233 Reviews of Landers Toyota NWA - Service Center

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February 20, 2023

Very excellent! Great service is provided and always ready to help when in need! Do recommend! More

by Jdelgado44360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Landers Toyota NWA responded

Jdelgado44360, thank you for the 5-star review! We agree Felix is the best as he always goes above and beyond for his customers. We appreciate you using our service department as well. Thank you for the recommendation and we hope to see you again soon!

February 07, 2023

It’s very organized dealership, with very professional staff and great equipments as well as friendly employees More

by HOSFAHANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
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Feb 08, 2023 -

Landers Toyota NWA responded

HOSFAHANI, thank you for the 5-star review! We appreciate the kind words and positive feedback regarding your service visit. Please let us know if we can help with any future sales or service needs.

February 05, 2023

I was in and out within a reasonable time. I was also greeted and treated as a valuable customer. More

by garcia_noe2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Belasquez
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Feb 06, 2023 -

Landers Toyota NWA responded

garcia_noe2001, thank you for the 5-star review! We always want to get our customers in and out in a quick and efficient manner so it's great to hear we took care of your service needs quickly. Please let us know if we can help with anything in the future!

February 03, 2023

Good service, got lost their but was taken care of later after I brought it up to service rep More

by f111epilot
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Dameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Landers Toyota NWA responded

f111epilot, thank you for the 5-star review! We appreciate you using our service department, and we hope you'll come see us next time.

January 30, 2023

Great service. I didn’t have to wait that long which is always a plus! More

by clburne
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jan 31, 2023 -

Landers Toyota NWA responded

clburne, thank you for the 5-star review! We always want to get our customers in and out in a quick and timely manner. We look forward to seeing you next time!

January 30, 2023

Very professional and friendly. Also very knowledgeable about concerns on my vehicle. Very good job. More

by Masonsown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Johnny Guiterez, Jason Jones, Skye Moler
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Jan 31, 2023 -

Landers Toyota NWA responded

Masonsown, thank you for the 5-star review! It's great to hear everyone took such great care of you. We hope to see you again soon for any sales or service needs.

January 25, 2023

...went in for oil change & Chris notified I needed 'coolant servicing. I am so grateful. The service was fast & on time. I have recommended Landers Toyota to my friends who just picked up their ne More

by DON.GOUDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Landers Toyota NWA responded

Don, thank you for the 5-star review! That's awesome to hear we were able to service your vehicle and get the coolant needed to keep your Lexus up and running. We're grateful for loyal customers like you who also spread the word. Tell your friends congrats on their new Prius, and we hope to see you soon!

January 23, 2023

Seems slow on service even with an appointment & simple overview on new car, no major work done? More

by YXD213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Report | Print
Jan 24, 2023 -

Landers Toyota NWA responded

YXD213, we appreciate you bringing this to our attention as we never want customers to leave feeling this way. We are always working to improve our service department to make sure we take care of customers in a quick and efficient manner. Please reach out to our Service Director at shawn.wells@landerscorp.com and he would be happy to discuss this further with you.

January 22, 2023

They took care of me to make sure I had a positive experience this time to come back and receive service with them again. I was very happy about that and appreciated how they made things right and tha More

by KJZAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Landers Toyota NWA responded

KJZAVY, thank you for the 5-star review! It's great to hear that we took care of any issues you had and make sure you were happy with your service experiences for your Lexus. Please don't hesitate to reach out for any future needs. We hope to see you soon!

January 21, 2023

I had my oil changed. They did a great job. I left it and picked it up later. More

by shanelorimc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
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Jan 23, 2023 -

Landers Toyota NWA responded

Shane, thank you for the 5-star review! It's great to hear your oil change went smoothly. Please let us know if we can help with any sales or service needs in the future.

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