4,234 Reviews of Landers Toyota NWA - Service Center
Professional service We. bought our Toyota 4-Runner new here in 2008. It has always been serviced at this location. I like the professionalism of the staff. It has continu We. bought our Toyota 4-Runner new here in 2008. It has always been serviced at this location. I like the professionalism of the staff. It has continually improved since Steve Landers took over. They have made a conscious effort to give attention to customer feedback making any needed adjustments. More
The service was terrific, but too many people scheduled I"d love to give you 5 stars, but I scheduled my appointment for 7am on Saturday, arrived at 5 minutes before 7am, and I was already 8th in line. It I"d love to give you 5 stars, but I scheduled my appointment for 7am on Saturday, arrived at 5 minutes before 7am, and I was already 8th in line. It took 1.5 hours for my 20K service. I really think you're scheduling too many appointments for the same time. The service and all the people were wonderful! More
Oil change/tire rotation Great customer service and they care about your vehicle. All service advisors are quick to help customers the second they walk into the service depart Great customer service and they care about your vehicle. All service advisors are quick to help customers the second they walk into the service department. More
It was good It was very good I would recommend other people to go there for service and to buy a vehicle from there too very good place It was very good I would recommend other people to go there for service and to buy a vehicle from there too very good place More
Took Notch Service Don’t know if I can say enough good things about the way I was treated by Jason Jones and the service team at Steve Landers in Rogers. Let me start b Don’t know if I can say enough good things about the way I was treated by Jason Jones and the service team at Steve Landers in Rogers. Let me start by saying my Avalon began throwing A CEL about 6 months ago. I had previously taken it in for service at my regular dealership in Texas. They just cleared the light charged me $140 and told me the problem was probably bad gas. I am temporarily living in NW Arkansas and once again the car had CEL. I realized that my extended Toyota platinum warranty was expiring in the next few weeks and decided to have the car serviced here. This was my first time in the dealership. I explained the situation to Jason and he assured me they would figure this out and not just reset codes. They found two problems including a bad coil and O2 sensors that were causing misfires and P0420 codes. Both were repaired under warranty. I feel very fortunate that I walked into this dealership and found Jason. They treated me better than my regular dealership. Like a very valued customer. More
Service My experience with this dealership is always pleasant . They always let me know if there is any deficiencies on my vehicle which is much appreciated. My experience with this dealership is always pleasant . They always let me know if there is any deficiencies on my vehicle which is much appreciated. More
Great service Had my yearly car maintenance check up, tires rotated and oil change at an affordable price and efficient service. I highly recommend Steve Landers f Had my yearly car maintenance check up, tires rotated and oil change at an affordable price and efficient service. I highly recommend Steve Landers for all your car needs. More
Toyota Care This was my first experience with Service at Steve Landers Toyota NWA. Wow! I never knew it could be this enjoyable. Everyone was so friendly and gav This was my first experience with Service at Steve Landers Toyota NWA. Wow! I never knew it could be this enjoyable. Everyone was so friendly and gave their undivided attention to taking care of my new Toyota for the first 5,000 mile check up. The waiting room was comfortable and private. The service was prompt, with the added extra ..... a car wash, all without an extra charge. I shall return. More
Easy & convenient No concerns. Great work Steve Landers service center! Friendly, fast, knowledgeable,,service. the service staff was friendly, they knew their stuff No concerns. Great work Steve Landers service center! Friendly, fast, knowledgeable,,service. the service staff was friendly, they knew their stuff, and the results were good. More
Toyota NWA service center The service center is always helpful and courteous. I scheduled an appointment for my first oil change and had to change it last minute so I wouldn’t The service center is always helpful and courteous. I scheduled an appointment for my first oil change and had to change it last minute so I wouldn’t miss my child’s basketball game. The staff was able to reschedule my appointment for later in the day. Very helpful and friendly. More