Landers Toyota NWA - Service Center

Warranty work Went in for service because ABS warning lights were glaring. Problem was caused by a bad wheel bearing. Replaced wheel bearing under lifetime power tr Went in for service because ABS warning lights were glaring. Problem was caused by a bad wheel bearing. Replaced wheel bearing under lifetime power train warranty with no questions s. Cleaned sensor and reinstalled. Saved me 1300 dollars. More

Double check your tires I have had many good experiences with this service center since 2013. However, I will not be going back. They take forever to do the work and don't gi I have had many good experiences with this service center since 2013. However, I will not be going back. They take forever to do the work and don't give timely updates. However, that has always been the case. I got 4 new tires put on in 2017 and only one of my tires went bad this week due to what looks lime excessive wear. I took it to this dealer and they said that tire was not one they put on in 2017. I have not had another tire put on and it looks identical to the other 3 tires. They said it was a 2012 tire according to the DOT number while their documents show that they put on all 2017 tires. So, they will charge me for a new tire because they didn't put the bad one on (according to their documentation). I am getting a new tire from a different place and will always check to make sure that the DOT numbers match after getting 4 new tires put on. The mistake could innocently happen but this service center just won't accept that it could have been a mistake with their mechanics and/or documentation. By the way, the DOT numbers are located inside the tire. So, not convenient to a normal person to double check their work for what they paid for. So, I didn't check the DOT numbers after they put tires on the car, and now I will be out another $150 for a tire. They weren't willing to honor their 2 Year warranty, and so I will not be going back. More

Quick and excellent service. Arrived when service center opened and left in about 40 minutes. Donuts were available for eating during my wait. I was able to watch service. Arrived when service center opened and left in about 40 minutes. Donuts were available for eating during my wait. I was able to watch tv while waiting More

Excellent Service....Always! The service department is Top Notch here. They are not only friendly to talk to, but the service on my vehicle is excellent. I couldn't be more plea The service department is Top Notch here. They are not only friendly to talk to, but the service on my vehicle is excellent. I couldn't be more pleased. Both Drew and Jason helped me at the service desk and both of them are great representatives of this company & dealership. More

Good job Great service and enjoyable experience. I believe requiring a twenty five word limit will discourage people from taking your survey. The people at Ste Great service and enjoyable experience. I believe requiring a twenty five word limit will discourage people from taking your survey. The people at Steve Landers are great at what they do period. More

Service Department The Toyota Service Department gives good customer service. My service agent was professional and polite. I would recommend Toyota Dealership in Rogers The Toyota Service Department gives good customer service. My service agent was professional and polite. I would recommend Toyota Dealership in Rogers to any one. More

Service Department Had my Toyota serviced this morning and as expected the experience was positive. Greeted promptly and professionally by (Ky) who is always there with Had my Toyota serviced this morning and as expected the experience was positive. Greeted promptly and professionally by (Ky) who is always there with a smile and a hello. Through my advisor and into the waiting area until my vehicle was ready. More

Very great! Everyone was very genuine and helpful! The guy at the service desk was very nice and explained everything I needed to know about my car...thank you! Everyone was very genuine and helpful! The guy at the service desk was very nice and explained everything I needed to know about my car...thank you! More

Assistance in Re-financing Toyota RAVA4 I was extremely pleased with the helpful service I received at Steve Landers Toyota. The young men in financial services were very courteous and effi I was extremely pleased with the helpful service I received at Steve Landers Toyota. The young men in financial services were very courteous and efficient in resolving my problem. I had contacted another dealership when I received a refinance letter from Toyota to resolve a balloon note after talking to Toyota Financial. The other dealership had no one to help me when I visited the dealership. I explained that I was a senior citizen, don't drive a great deal, and have low mileage on my Toyota RAV4. They suggested that I might want to go to my local bank. My nephew had worked at a dealership previously and told me to call Mr. Kordsmeir at Landers Toyota. He and the financial staff, offered to help me with a new vehicle they understood my circumstances and efficiently helped me refinance. I was very happy to resolve the issue and will definitely go back to Landers Toyota for other vehicle needs for me and my family. More

I was treated kind and with respect I was treated kind and respectfully. The waiting room was comfortable and cool. The snacks were depleted however except the drinks which isn’t a big d I was treated kind and respectfully. The waiting room was comfortable and cool. The snacks were depleted however except the drinks which isn’t a big deal. More