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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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July 17, 2022

Excellent service, great customer service. Very clean, friendly people. Very nice accommodations good treats great environment More

by Oscarescobar84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Daniels
Jul 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad to hear our team provided an overall excellent experience and great customer service. We appreciate you taking the time to share your experience, and we'll see you next time!

July 17, 2022

The people we very helpfully l and completed the work in the time they told me More

by Nwarzrsxsatv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran, John Rangel
Jul 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could help you out and complete your service in a timely manner. Thank you for sharing your experience, and we'll see you in the shop next time!

July 16, 2022

Sales and sales managers are great, Service and parts people are great to deal with, however my beef is when having my tundra service i was quoated 3 different prices that is unacceptable. Also parts de More

by John Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rigsby 7stars, Trino 5 stars, Tom Mosley 5stars , Zach Vann, Kyle Maxwell, Lake Mills, Seth Snyder, Jason Jones
Aug 09, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad to hear our team was great to work with, and we appreciate you bringing your concern to our attention. If you'd like to discuss your experience with our team, don't hesitate to reach out! We hope to have another opportunity to work with you in the future!

July 15, 2022

On time courteous efficient and a very short wait time get a great job I would recommend Landers to anyone More

by Alice Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Aug 08, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Johnny and our team could provide efficient and great service in a timely manner. Thank you for taking the time to recommend our team, and we'll see you in the shop next time!

July 15, 2022

This was my first time at this dealer and had a very good experience! Skye always kept me informed about what was going on. More

by garcia_noe2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Aug 08, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Skye could keep you informed, and we're excited to hear both Skye and our team could make your first experience working with us a very good one. Thank you for sharing your experience, and we'll see you in the shop next time!

July 14, 2022

The service department is organized and well run. Appointments and time estimates are accurate. The people have been very pleasant to deal with. More

by Jkabru1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Aug 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're thrilled to hear our team is organized and pleasant to work with. Thank you for sharing your experience, and we'll see you in the shop next time!

July 14, 2022

Landers service center is always prompt and works to get you on your way asap. I appreciate having good coffee, bottled water and donuts while I wait! More

by Leah Herron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Murrah
Aug 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team is always prompt and completes your service in a timely manner. Thank you for sharing your experience, and we'll see you in the shop next time!

July 14, 2022

Excellent communication as things were discovered during the service. Provided follow up information to help me with a parts backorder. More

by garydonnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Aug 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're happy to hear our team could provide excellent communication and follow-up information as well. Thank you for sharing your experience, and we'll see you in the shop next time!

July 14, 2022

Great customer service. Reliable. Always had my questions answered promptly and timely service at all times. More

by JEFFWASEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Aug 08, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Seth could answer your questions and provide great customer service. Thank you for sharing your experience, and we'll see you in the shop next time!

July 14, 2022

The overall experience was alright. I say that because after driving a few hundred miles I went under the hood of my Tacoma just to find my oil dip stick not fully in, the air filter no More

by Boi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills, Mark Daniels
Aug 08, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! While we're glad you're overall experience was alright, we're disappointed to hear it wasn't completely satisfactory. We appreciate the feedback, and we hope to have another opportunity to work with you again. If you have any further concerns, don't hesitate to give us a call!

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