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Landmark Honda

Alexandria, VA

4.5
1,243 Reviews
Welcome to Rosenthal Landmark Honda. Rosenthal Landmark Honda has been recognized with Honda President's Award Elite Honors for 2014. Each year Honda recognizes dealerships for exceptional performance in all facets of their operations. In 2014, the Elite Level of Distinction was added to the Honda President's Award program to recognize dealerships that achieve operational excellence and also rank among the top ten in the nation in new-vehicle sales. Rosenthal Landmark Honda is an 8 time winner of the Honda President's Award. As a prospective auto buyer, you may think that all Honda dealerships are the same. But, if exceptional customer service and low prices are important to you, then you'll find Landmark Honda is the dealer for you. This dealership strives to exceed our customer's expectations. We've served our customers from the same location for over 25 years and plan to do so for the next century. It's just one more reason we plan to make Rosenthal Landmark Honda your next place to buy and service your car, truck or van. In short, we look forward to exceeding YOUR expectations soon!
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5125 Duke St

Alexandria, VA

22304

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Showing 1,243 reviews

June 28, 2009

I recently went to Landmark Honda to purchase a new car and I had a wonderful experience. My sales person was Wisdom and he was great to work with. He was very friendly and helpful. He was extremely kno More

by liz007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wisdom D
Jun 30, 2009 -

Landmark Honda responded

liz007 Thank you for your fantastic comments about your purchase experience at Landmark Honda. We are very pleased with Wisdom, he is truely one of our best. We appreciate your business and look forward to seeing you for years to come. Cheryl Holt, Customer Relations Manager.

June 28, 2009

Salesperson (Alex) was great... friendly, courteous and very helpful. Would definitely refer him to family and friends. We got a great deal on the vehicle and the dealership had great selection. I w More

by wvuboy81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Coleman
Jun 30, 2009 -

Landmark Honda responded

wvuboy81 Thank you for taking the time to share your wonderful comments about Alex, we recieved many positive comments about Alex. I am pleased that you found the corrections prior to the paperwork being finalized. I would also share that it is best to review paperwork prior to signing. We appreciate that you purchased from Landmark Honda and we would like to congratulate you on your new Honda. Cheryl Holt, Customer Relations Manager.

June 28, 2009

The dealership l have ever had the best services so far is the Landmark Honda, infact l can't imagine the hospitality l received from this man called Wisdom D. as the name he mentioned to me. Wisdom D. was More

by freyaovi1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wisdom D.
Jun 30, 2009 -

Landmark Honda responded

freyaovi1972 We caught that in the previous posting. We did the research and found your information. Never the less, Wisdom is very appreciative of your kind comments and for taking the extra steps to acknowledge him. We thank you for purchasing from Landmark Honda. Cheryl Holt, Customer Relastions Manager.

June 28, 2009

I have had my Honda Accord serviced at Landmark for nine years. I have always received excellent service. Most recently Todd has overseen the work done on my car. He has provided exceptional service and More

by Landmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 30, 2009 -

Landmark Honda responded

Thank you for taking the time to respond to Dealer Rater. I will forward your comments to Todd Dixon. Todd recieves many positive comments and everytime I post a copy he is very appreciative. Having customer respond with comments about exceptional service and wanting to purchase another new Honda from Landmark Honda, is the most rewarding compliment we can recieve. Thank you for your patronage. Cheryl Holt, Customer Relations Manager.

June 28, 2009

The customer service at Landmark led by Mr. Tony Dixon is exceptional in every aspect. I just tend to rate quality of work as "good" because the services performed are cyclical. Mr. Dixon's friendliness is u More

by rodgers.shipmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dixon
Jun 29, 2009 -

Landmark Honda responded

Mr Shipmon, Thank you for taking the time to respond to Dealer Rater. I will see that Todd is provided with a copy of your survey. Thank your for your Patronage. Cheryl Holt, Customer Relations Manager.

June 27, 2009

I ALWAYS GET THE BEST QUALITY SERVICE WHEN I TAKE MY CAR IN FOR REPAIR, LIGTBULB CHANGE, TIRE CHANGE...ANYTHING!! eVERY EMPLOYEE I COME IN CONTACT WITH, WHETHER IT'S THE PORTER, VAN DRIVER, CASHIERS, OR PAR More

by lreese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Dixon
Jun 29, 2009 -

Landmark Honda responded

Ms. Reese Thank you for your response. i will see that Todd is provided with a copy of your review. We thank you for your business. Cheryl Holt, Customer Relations Manager.

June 26, 2009

I purchased my 2008 civic from Landmark in December 2007. Ever since then, I go there for ALL of my service needs. It was very important for me to find a service center that was reputable and trustworthy, More

by jmhailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Dixon
Jun 29, 2009 -

Landmark Honda responded

Dear jmhailey Thank you for your review on Dealer Rater. Your response and kind comments about reputable, trustworthy, friendly and accommodating is the core of our service department. I shared your response today in the managers. I think its important we share feedback like this. We put countless hours in to training and focus groups to ensure we deliver the very best. Your comments will be posted for all the service teams to see. Thank you for your patronage Cheryl Holt, Customer Relations Manager.

June 26, 2009

I am always happy with Honda Service but I was very pleased this time with Ms.Showers service especially she went an extra mile to help me with my payment. I would highly recomend her for her dedicated More

by subij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GEGE SHOWERS
Jun 29, 2009 -

Landmark Honda responded

Dear subij We are fortunate to have team members like Ms. Showers. The staff of service consultants take customer satisfaction very seriously. Thank you Cheryl Holt, Customer Relations Manager.

June 26, 2009

Had a couple issues regarding my 06 Civic SI and the service team, specifically Rob Coleman, really helped me out and got the transmission rebuild and shift cable replaced under warranty. No other deale More

by jdc03c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Rob Coleman
Jun 29, 2009 -

Landmark Honda responded

jdc03c Thank you for your kind review on dealer rater. Rob Coleman takes the extra mile everyday,we are very proud of Rob and his work. We welcome all Honda warranty repairs, even the hard ones, even if you did not purchase the car here. You will always be welcome at Landmark Honda. Cheryl Holt, Customer Relations Manager.

June 26, 2009

They are friendly, they do what they promise, they answer your questions and they make you feel like a friend. they inspire trust. i would rather go to this place and know who i'm going to see every time th More

by mikewrites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Dixon
Jun 29, 2009 -

Landmark Honda responded

mikewrites, Thank you for responding on Dealer Rater. At Landmark Honda, we have found Happy Employees make Happy Customers. Seeing your Service Advisor can give you a sigh of relief. We strive to keep a good working environment for our staff as well as our customers. Thank you Cheryl Holt, Customer Relations Manager

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