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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
1,705 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,705 reviews
October 07, 2023
Mark is great to work with! He gets things done. Ask for Mark and you will get a deal! He gets things done. Ask for Mark and you will get a deal! More
by Fredcat
Helpful September 21, 2023
Pretty painless and quick experience. Frankie is pretty awesome. I am very happy with my purchase. Frankie is pretty awesome. I am very happy with my purchase. More
by tonywalters83
September 18, 2023
Larry miller surprise is one of the best dealerships I've bought a car from and has helped me in so many ways. bought a car from and has helped me in so many ways. More
by ian.anderson
September 07, 2023
We have always had great service at Larry Miller Surprise. I highly recommend Tom Rodriguez to help with any service needs. Tom is always very helpful and communication is great. Surprise. I highly recommend Tom Rodriguez to help with any service needs. Tom is always very helpful and communication is great. More
by Amy
Employees Worked With
September 06, 2023
My girlfriend purchased a vehicle here and we had the absolute pleasure to work with Raul Balderrama. Such an amazing guy and he stayed late to help her got into a vehicle she wanted. I definitely look f absolute pleasure to work with Raul Balderrama. Such an amazing guy and he stayed late to help her got into a vehicle she wanted. I definitely look forward to working with Raul in the future. More
by Vanessa
Employees Worked With
September 03, 2023
I do not like going to dealerships at all. This job was turned over to my wife years ago. However, after being rear ended and the truck being a total loss, I was forced to take it on myself. B This job was turned over to my wife years ago. However, after being rear ended and the truck being a total loss, I was forced to take it on myself. By fate alone I was placed in contact with Mark in Surprise. I told him what I wanted, that if new I was not coming in to test drive, make sure anything that could be done before I get is done or I’m walking out the door in 30. This guy was all over his game! The most pleasant and understanding individual I’ve ever imagined I would come across at a car dealership. If I wouldn’t have stepped outside for 10 minutes, I would have been out of there in almost 30. Mark you are awesome!! Thank you so much! More
by kenkottmann
Employees Worked With
August 20, 2023
Greg was fantastic, laid back and fun to talk with. He’s very informative and helpful and gives you his full attention. He has such a warm and genuine personality. Definitely my favorite experience sho He’s very informative and helpful and gives you his full attention. He has such a warm and genuine personality. Definitely my favorite experience shopping for a car. More
by Nat
Employees Worked With
July 15, 2023
Terrible experience with the service department. If I can rate zero stars I would. Do not go here if you value your vehicle. My truck had been in the shop since the beginning of June. I originally b If I can rate zero stars I would. Do not go here if you value your vehicle. My truck had been in the shop since the beginning of June. I originally brought it there for some starting issues which was supposedly fixed on the 7th. Me not thinking anything of it went to start the truck the next morning on the 8th and realized I had the same issue but even worse. I brought it back to them on the 8th and told them I had the same issue. My truck sat there from the 8th until the 12th and some where in that time frame my vehicle was hit on the lot. I was not told about this and there was a ton of back and forth with me just trying to get an update on the starting issue. After picking the truck up on now the 28th of June, I did not think to check the vehicle over at that time because of the dealer closing for the day. I decided hey I haven’t seen my vehicle in a while and I want to glance of it once I got home. The first thing I noticed was a big white mark on my blue paint on the passenger side. As I got a closer look, I realized there was damage on the rear passenger quarter panel, the cab and rear door. There was no prior damage or accidents before any of this. At this time the dealership had closed and I could not reach out. I got in touch with my service advisor the following day and informed him of this issue. I asked to see pictures of the initial check in on the first and when ever they checked it in again to compare. This is where I discovered it wasn’t checked back in until the 12th. There was no damage on the truck in the first picture and when I received the other check in photo, you can see it clear as day. I immediately got the blame for it since I took it home for less than 24 hours. I got in contact with the service manager and requested video footage of the truck there and never received it. They ended up taking ownership of the damage and I brought it back to them for the repair. After getting my truck back today on the 14th of July, I examined the spot that was repaired and noticed an orange peel look and texture to the paint and swirls everywhere! I was extremely frustrated at this point and decided to just go home. I’m a car guy and I’m sure anyone else that values their vehicles will notice this. Keep in mind this whole time I never received an ”I’m sorry for the inconveniences” no courtesy vehicle or nothing, just here’s your keys and go. I wanted to share my experience so this doesn’t happen to another customer again. More
by coleman.chris93
July 13, 2023
I Have taken my vehicles to Kyle for years. Always pleasant to deal with and explains what I should expect before giving him the green light to fix them. I can’t ask for more than that. Always pleasant to deal with and explains what I should expect before giving him the green light to fix them. I can’t ask for more than that. More
by Smktlk
Employees Worked With
June 27, 2023
I had such a great experience with Josh! ! He was so helpful and very understanding!! ! He was so helpful and very understanding!! More
by Vickyresendez77
Employees Worked With
