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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
2,008 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,008 reviews
September 12, 2024
Great service. Part had a delay but was kept up to date well. Installed same day it was in Part had a delay but was kept up to date well. Installed same day it was in More
by NH
Employees Worked With
September 11, 2024
We have been dealing with this dealership for over eight years and have always received excellent service. They are curteous and pleasant to work with. If there is a problem they discuss it with you first t years and have always received excellent service. They are curteous and pleasant to work with. If there is a problem they discuss it with you first to see what you want to do. I am very pleased with their service. More
by wendy_w98
Employees Worked With
Tylor Sheedy
September 11, 2024
Best no pressure car buying experience. I would highly recommend. My sales professional was the best! Thank you Blake! I would highly recommend. My sales professional was the best! Thank you Blake! More
by Hunnyme2011
Employees Worked With
September 10, 2024
Mark Augustyniak knows how to take care of his customers. Excellent service and an excellent advocate of his customers. Excellent service and an excellent advocate of his customers. More
by jacross58
September 08, 2024
Went for an express oil change with an appointment. Got to the appointment on time and was told it would be 2 1/2 hours wait. Told 2 of the 4 technicians called out and there are appointments every 2 Got to the appointment on time and was told it would be 2 1/2 hours wait. Told 2 of the 4 technicians called out and there are appointments every 20 minutes. I waited and it was close to 3 hours. I asked if any filters needed to be changed and I was told that no one has notified of the need, so no news is good news. When I checked out and paid I asked for the checklist of the points checklist. The advisor went to print it and said " oh this came just 3 minutes ago. Both air filters are recommended to be changed, but to me they look fine". My car was already off the lift and was washed and had been sitting for about 20 minutes for "paperwork to be completed". I left without the filters being changed and a basic oil change completed. More
by richnpattie
Employees Worked With
Alyssa
September 08, 2024
I was on a long road trip pulling a camper when my Ram truck got stuck in 4 wheel drive, I was supposed to be in Phoenix for 1 night, Tyler at Larry Miller surprise did everything possible t get me on the truck got stuck in 4 wheel drive, I was supposed to be in Phoenix for 1 night, Tyler at Larry Miller surprise did everything possible t get me on the road as quick as possible, had to wait 2 day's for parts and took care of me as soon as parts were in, it was really appreciated as I still had a way to go to my destination. I would definitely recommend Larry Miller in Surprise Arizona! Thanks for your help Tyler More
by Andre
Employees Worked With
September 08, 2024
Sean is fantastic. In fact, everyone I’ve worked with: Sean, Troy, the woman who answered the service department call, the parts manager, and Blake in sales are all c In fact, everyone I’ve worked with: Sean, Troy, the woman who answered the service department call, the parts manager, and Blake in sales are all customer service oriented patient, kind, and just plain awesome. Although it cost more to go to the dealership to have repairs done I feel confident that the quality is excellent and customer service is fantastic. I’m sad Sean can’t wear his toy story shoes though. The first thing I noticed about him and it was a conversation starter to the beginning of a customer service relationship. I hope that you reward your employees in whichever way appropriate for the great customer service they provide More
by Amandamcadams2000
