
Larry H. Miller Dodge Ram Fiat Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Service great salesman very satisfied with attention and communication alway follows up with customers very good experience at the dealership with Jesse and other co workers attention and communication alway follows up with customers very good experience at the dealership with Jesse and other co workers More
If I could give them a zero I would. I also don't like to complain but I felt like this should be something people know about so it doesn't happen to them too. I called multiple times before I could even get complain but I felt like this should be something people know about so it doesn't happen to them too. I called multiple times before I could even get a hold of someone in the service department. When I made the appt, I told them, and the operator, multiple times what my car was (because it's been impossible to find anyone other than the dealership that will do an oil change). When I was over half way there and called them to confirm the address they FINALLY decided they should tell me that they don't service my car. Backstory: I have an alfa romeo and when I bought it there was a dealership. The dealership closed and they only took over the fiat serivce but failed to mention that until I had called. I have an infant to worry about, and I work on the complete opposite side of town so this was a huge inconvenience. I got zero sympathy or apologies from the girl I talked to about my car (who also made the appointment).I expressed my concern through the messaging on their website and they assured me a manager would reach out but couldn't tell me when or even give me a timeframe. This was on 6/29. It is now 7/8 and I still haven't heard from a manager. I messaged again and i'm being told the same thing so chances are they will not reach out to me. I don't want to bother calling because i'm sure i'll be told the same thing. 100% would not recommend this dealership, and should I decide to get a new car in the future, I absolutely will not step foot in this dealership. More
I called yesterday to get an old invoice and he told me that after 2 years they can longer access it. I call BS because I use to work there in service and have several customers want as many invoices as I that after 2 years they can longer access it. I call BS because I use to work there in service and have several customers want as many invoices as I can get going as far back as I could go...I know you can access records further back then he stated...it's an urgent situation and he didn't seem to care or try to help. More
Isaac was incredibly helpful and informative. We went there with a specific plan in mind, and he helped us achieve our goals. He stayed in constant contact with us during the trade-in / buying process. H there with a specific plan in mind, and he helped us achieve our goals. He stayed in constant contact with us during the trade-in / buying process. Highly recommended! More
Brought my 2018 Jeep Wrangler back in for Warranty Service and to fix a couple problems. Service Advisor Kellie Sinkinson took great care of all of my needs, she is professional, friendly, and deliver Service and to fix a couple problems. Service Advisor Kellie Sinkinson took great care of all of my needs, she is professional, friendly, and delivered on all she promised. She even gave a great recommendation for where to eat while we waited for the vehicle to be serviced. It shows that she loves what she does and cares about her customers. Service and repairs were completed very quickly and they did not try to up-sell me a lot of things that were not needed, like some other places frequently do. I will be coming back for all my future service needs. Stacy H More
Excellent dealership Carlos and his staff were awesome courteous honest and helpful in getting my new truck would like to thank them for the great work courteous honest and helpful in getting my new truck would like to thank them for the great work More
Worst customer service I’ve ever experienced. Purchased a $45,000 vehicle but once the sale was complete and LMH had my money they wanted nothing to do with me. Never return phone calls. Don’t respond to ema $45,000 vehicle but once the sale was complete and LMH had my money they wanted nothing to do with me. Never return phone calls. Don’t respond to emails. Didn’t pay off my trade in vehicle in a reasonable amount of time. I’m currently driving around in expired temporary tags because LMH won’t provide me new ones. I will never purchase a vehicle from LMH again and I warn you to stay away! More
Concerning the Service Dept.; over the past 2 years I have taken my vehicle in on several occassions for the same problems to which they still have not fixed. Ive tried calling the service manager, left have taken my vehicle in on several occassions for the same problems to which they still have not fixed. Ive tried calling the service manager, left messages and he has yet to return my call. More
This was our first time dealing with Larry Miller Dodge as we just recently purchased a home in the Tucson area. We contacted our salesman Carlos through their online service. He was quick to respond and s as we just recently purchased a home in the Tucson area. We contacted our salesman Carlos through their online service. He was quick to respond and stayed in contact throughout the process. He even asked specifically what we were looking for in a car and then sent us a video of the van, which showed every detail we had pointed out to him as important to us. I would highly recommend you asking for Carlos if you have the opportunity to work with Larry Miller Dodge in Tucson. Thanks again Carlos! Tom and Ann Olson More