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Larry H. Miller Hyundai Peoria

Peoria, AZ

4.8
4,423 Reviews
Larry H. Miller Hyundai Peoria is a new and used car dealership offering a full lineup of Hyundai vehicles. Our award-winning vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance and we have a huge selection of in-stock genuine Hyundai parts and accessories. Visit our website to search our large selection of cars, trucks, and SUVs where you have the option to complete your entire purchase from the comfort of your home, including vehicle delivery. Or come by and experience the warm and friendly atmosphere at our showroom on West Bell Road right off the 101. Buying a vehicle should be an easy & enjoyable experience. Call, click or come by. Come see why it's fun to buy at Larry H Miller Hyundai Peoria. It will be obvious why we are a multiple time winner of DealerRater Customer Experience awards.
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8425 W. Bell Road

Peoria, AZ

85382

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Showing 4,423 reviews

September 15, 2023

No loaner cars for warranty work! How can Larry Miller expect me to drive a car that overheats every day?? I have no car for a MONTH because that’s how long it takes to fix somethin More

by Hyundai is a joke
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Sep 15, 2023 -

Larry H. Miller Hyundai Peoria responded

Good afternoon Mark, Thank you for sharing your feedback with us. We're truly sorry about the inconvenience regarding the unavailability of a loaner car during your warranty work. Your safety is our top priority, and we understand your concerns. We're actively working to improve our loaner car available to ensure that our customers have more convenient experience in situations during this time and will do our best to expedite the process of obtaining the required part for your car. Your satisfaction is important to us, and we'll continue to strive for better service in the future. Sincerely, Robert Smith Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623.815.4581 Read Less

Sep 15, 2023 -

Hyundai is a joke responded

Actions speak louder than canned responses. Larry Miller has AN ENTIRE LOT OF CARS that they could use as loaner cars. But because Hyundai management says that costs $ so you are S.O.L. and drive an unsafe car for a month. I’ve have purchased 4 Hyundais over the years but this will be the last. This is no way to treat a customer or how to handle warranty issues

Sep 15, 2023 -

Larry H. Miller Hyundai Peoria responded

We dropped the ball here. Clearly there was a better way of handling the situation. I've been told you have your car back, is that correct? If you do not please call me directly at 623.815.4581, Robert Smith, Customer Relations Manager.

Sep 15, 2023 -

Hyundai is a joke responded

I have my unfixed car waiting for my appointment. On September 1st the dealership determined that the part was indeed covered under warranty and that they would order the part. No word back from the dealership so I call them today and was told that the part actually came in awhile ago and sorry for no one calling to let me know. So when can they fix my car? Not until the end of the month! I’m driving my car that is overheating every day because Larry Miller refuses to give me a loaner car while I wait a couple more weeks?

Sep 15, 2023 -

Larry H. Miller Hyundai Peoria responded

Please give me a call. 623.815.4581

Sep 15, 2023 -

Hyundai is a joke responded

Just called you Robert Smith

September 14, 2023

Dustin (my service advisor) was professional, courteous and pleasant. A rare find in customer service these days. I purchased my vehicle from this dealership and have had all of my routine maintenance pe More

by rvstr49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Diaz
Sep 17, 2023 -

Larry H. Miller Hyundai Peoria responded

Thank you for choosing our dealership for your automotive needs and for leaving us your feedback. We're pleased to hear that our team was able to provide you with the assistance you needed and we look forward to serving you again in the future.

September 14, 2023

It was ok. The wait was long even with an appointment but they had snacks and drinks. The chairs weren’t that comfortable but at least there was a place to sit. More

by dydee5382
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Larry H. Miller Hyundai Peoria responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. We are sorry to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please feel free to contact me directly at 623.815.4581. Sincerely, Robert Smith Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623.815.4581

September 14, 2023

Very efficient and smooth process. Nice Dealership not aggressive Saleman was on time. Thank youm James Randolph More

by jrando5272
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Ventimiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

jrando5272 responded

Thank youm

Sep 14, 2023 -

jrando5272 responded

Great non pressure Service.

Sep 14, 2023 -

jrando5272 responded

Great Service, Jake was very Accommodating and pleasant. Our car delivery was excellent.

September 14, 2023

Melissa is phenomenal. Goes out of her way. I trust here completely with her advice More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Larry H. Miller Hyundai Peoria responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

September 12, 2023

We came in to buy a Uses Mini Cooper and thanks to the work of Justin A. we were able to look at a few options that worked better for us. We ended up buying a new Kona N Line. Love it and the whole exper More

by Navarrette 23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aversa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Larry H. Miller Hyundai Peoria responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!

September 12, 2023

Dustin was great. They have been unable to fix the problem Second dealer that has tried to fix the issue More

by mjm02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Larry H. Miller Hyundai Peoria responded

Good morning Mjm02, We thank you for taking the time to give us your feedback. I'm sorry to see we were not able to earn that 5 stars at this time, however, I can assure you that we will meet your expectations in the future. If I can be of assistance, please feel free to contact me directly anytime at 62.815.4581. We thank you for being our family. Sincerely, Robert Smith Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623.815.4581

September 11, 2023

Easy, straight forward buying experience. Wish more could be like this! What you see on their website is what you fry when you walk in their door. All employees we can in contact with were gr More

by Kraig K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Aversa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Nicely
Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

September 10, 2023

Nathan was extremely helpful and knowledgeable in helping me make my decision to buy the Tucson. More

by Laker1678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Zuccarello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T. Donnovan Finance
Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

September 09, 2023

Since moving from Washington state I have taken my car to Larry Miller...The service at the service dept. has always been good...I either wait there or have a friend drop me off...the work is done in timely More

by jillybean01weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

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