Larry H. Miller Toyota Peoria

Today was the last oil change in my 3 pack service package. I will not be returning. I had hoped after buying my 4Runner through Larry Miller they would be the best ones to service it. I was wrong. I package. I will not be returning. I had hoped after buying my 4Runner through Larry Miller they would be the best ones to service it. I was wrong. I purchased aftermarket tires for $1600.00 outside the dealership. I then went to them to have all oil, tire rotations, and alignments done. My 4Runner recently got a bad shake to it. They did an alignment and rotation but nothing changed. Took it to another tire shop who said the off roading tires on my car had not been rotated in 8+ months. And they were not able to be salvaged. Bought new tires outside the dealership two months ago ($1500) and had an alignment done. Today went in for my service at the Larry Miller Toyota where they assured me the tires are always rotated and they were not responsible for the previous tire issue. Fine. Get home and guess what?! They didn’t rotate my tires. Does the sign off sheet say they did?! Yes it absolutely does. And I was assured by my service manager that they had been rotated and you could check “recording” of it being done. The tires were color coated with their starting location before going in and they are still in the same location after. Liars. Legit would not recommend to a soul to go there. They cost me a set of tires and are now trying to cost me another by not doing the bare minimum they say they do!!!! So unbelievably disappointed!!! More

This employee goes out of his way to use bulldog tactics and push you into financing a deal that doesn’t fit you. He makes false promises and tries to use intimidation as a tool to benefit him and his commi and push you into financing a deal that doesn’t fit you. He makes false promises and tries to use intimidation as a tool to benefit him and his commissions. The dealership itself is wonderful. I appreciate their assistance.Luckily one bad apple didn’t ruin this bunch. More

Godsey was excellent to work with! He was very patient and professional during our new car purchase. No hassle or pressure! He was very patient and professional during our new car purchase. No hassle or pressure! More

Ron is an outstanding representative of LHM Toyota Peoria. Thank you! Thank you! Thank you! Peoria. Thank you! Thank you! Thank you! More

You guys acted like you didn’t want to help and it was very racist. We walked in and were ignored. A pregnant white woman walked in and was immediately addressed someone came out from the back for her so very racist. We walked in and were ignored. A pregnant white woman walked in and was immediately addressed someone came out from the back for her so in that moment we walked right out and bout our 4Runner SR5 elsewhere. Shame on y’all More

I have always done my car services here. My last one was a horrible experience. After the service I noticed an instability light and Hazzard sign on the dash board this happened the last ti My last one was a horrible experience. After the service I noticed an instability light and Hazzard sign on the dash board this happened the last time also. I called the service desk and was told to bring the car back on getting there the service rep. Was so rude with food filled in his mouth insisted that I should pay $280 before any diagnosis. I tried explaining to him that this happened the last time and it was fixed. He was irritated and impulsive and told me to come back on Tuesday to meet whomever that did it the last time. Such person should not be in customer service. More

The sales man named Abel Alvarez is racist and bad employed. First he told me which car he was interested in, and then he told me ok I'll call you to give the information, 3 hours later I called him a employed. First he told me which car he was interested in, and then he told me ok I'll call you to give the information, 3 hours later I called him again. He told me that don't sell cars to people outside the state. I was interested in buying a Highlander in cash. I called again and another salesman told me that he could sell me the Highlander without any problem. I definitely thought that salesman was racist because i spoke in Spanish with him. I hope the manager read this comment about this guy. More

This dealership is amazing. From the first moment I pulled in,I knew it would be a good experience. People were smiling and happy. I was even greeted the moment I walked in the From the first moment I pulled in,I knew it would be a good experience. People were smiling and happy. I was even greeted the moment I walked in the front door! That is amazing all In itself as that doesn’t happen to much anymore. People were friendly and happy to help. This is the best buying experience I’ve ever had. My sales Miguel, even helped me bring the vehicle home that day. Words cannot express how grateful I am for all the time and help they have given. Miguel, Angel Delgotto and Iman, it was such a pleasure!! You stand out above the rest- More

The Service center is lacking in the ability to Service the cars they sell. And the service advisor seemingly isn't interested in good service delivery. 😒 the cars they sell. And the service advisor seemingly isn't interested in good service delivery. 😒 More