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Lawton Kia - Service Center

Lawton, OK

4.6
1,782 Reviews

1,782 Reviews of Lawton Kia - Service Center

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February 18, 2024

Good and reliable service and people They also helped every step of the way and keep you informed More

by mikelauga
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
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Feb 19, 2024 -

Lawton Kia responded

Thank you for sharing your positive feedback, Mike! We're thrilled to hear that you had a good experience with our service and team. Keeping you informed and assisting you every step of the way is what we strive for. Your satisfaction means everything to us. If you ever need anything in the future, please don't hesitate to reach out.

February 17, 2024

Very much improved since I was there last. I appreciated everyone's kindness Will come back More

by TRACY.IRVIN69
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
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Feb 19, 2024 -

Lawton Kia responded

Tracy, thank you for sharing your feedback! We're glad to hear that you've noticed improvements since your last visit and that you appreciated the kindness of our team. We look forward to welcoming you back in the future. If you have any questions or need assistance, feel free to reach out.

February 17, 2024

Both times I've been to this location everyone I was in contact with was so kind and gave me red carpet treatment. Even people I didn't work with carries themselves professionally and I really liked that. More

by briarlindsey
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
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Feb 19, 2024 -

Lawton Kia responded

Thank you for your wonderful feedback, Lindsey! We're delighted to hear that our team provided you with kind and professional service, giving you the red carpet treatment during your visits. Ensuring a positive experience for our customers is our top priority, and we're grateful for your recognition. If you ever need anything in the future, please don't hesitate to reach out.

February 16, 2024

Awesome service department and best customer service I have ever experienced! Deborah was exceptional at keeping me informed through out my service. Very courteous and knowledgeable on what is going on. More

by DubLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Lawton Kia responded

Thank you for sharing your positive experience! We're thrilled to hear that you received awesome service and the best customer service you've ever experienced at Lawton Kia. Deborah sounds like a true asset to our team, and we're delighted that she kept you well-informed and provided courteous and knowledgeable assistance throughout your service visit. We truly appreciate your recommendation and look forward to serving you again in the future!

February 16, 2024

Great and fast service. Friendly and knowledgeable folks. Eager to meet the needs of the customers More

by Dlcollom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Lawton Kia responded

Thank you for your positive feedback! We're thrilled to hear that you had a great and fast service experience with our friendly and knowledgeable team. Meeting our customers' needs is our top priority, and we're grateful for your recognition. If you ever need anything in the future, please don't hesitate to reach out.

February 16, 2024

Very kind, but expensive; but service is appreciated I appreciated being able to drop off my car and go back later to pick it up More

by Masheru.kyoshi
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Report | Print
Feb 19, 2024 -

Lawton Kia responded

Thank you for your feedback, Masheru! We appreciate your kind words about our service and the convenience of our drop-off option. We understand concerns about pricing and strive to provide value for our customers. If you have any questions or need further assistance, please feel free to reach out.

February 15, 2024

The worst dealership I’ve ever dealt with. Deceptive and would never buy a car from them again. More

by ASmith
Recommend Dealer
No
Employees Worked With
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Lawton Kia responded

Thank you for sharing your experience, ASmith. We apologize if you felt our team was deceptive. Our goal is to be transparent with every purchase made at Lawton Kia. I would like to speak with you to discuss your concerns and see if I can be of further assistance. Please give me a call directly at 580-771-3270. Sincerely, Brandon Mitchell (General Manager)

February 15, 2024

Very accommodating and very helpful when explaining services required and recommended. The staff were helpful with questions and even a vending machine issue we had. ?? More

by TRACY.IRVIN69
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Report | Print
Feb 16, 2024 -

Lawton Kia responded

Thank you for sharing your experience, Tracy! We're delighted to hear that our team was accommodating and helpful in explaining the services required and recommended for you. It's great to know that we were able to assist you with your questions and resolve the vending machine issue as well. If you ever need further assistance, feel free to reach out to us anytime.

February 14, 2024

Allan was very friendly and helpful with my oil change. It was nice to get a free car wash too. More

by sheilaluv25
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Report | Print
Feb 16, 2024 -

Lawton Kia responded

Hi sheilaluv25, Thank you for your feedback! We're delighted to hear that Allan provided friendly and helpful service during your oil change. We're glad you enjoyed the complimentary car wash as well. If you have any further questions or need assistance in the future, feel free to reach out.

February 14, 2024

It was good and I have no complaints They were very helpful and completed all work quickly More

by balec
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Report | Print
Feb 16, 2024 -

Lawton Kia responded

Hi balec, Thank you for your feedback! We're pleased to hear that your experience was good and that we were able to assist you efficiently. If you ever have any further needs or questions, feel free to reach out.

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