Lawton Kia - Service Center

I was not very pleased with the way customer service was handled. I had an appointment but some how my car got pushed back and was not given the service that I requested. I only wanted to engine checked out handled. I had an appointment but some how my car got pushed back and was not given the service that I requested. I only wanted to engine checked out, but they sent my car to collision. No one kept me updated and I had to call several times a day to get an update. The excuses, and blame that I received was not appreciated. One reason I was given about my car was that rates were different, that's why my car was sent to collision. Lawton kia was not very good at communicating. I was not happy with customer service. More

Great customer service and friendliness. They did a great job explaining all the service needed. They did a great job explaining all the service needed. More

Very professional. Keeps you informed of status. Courteous. Very clean. Chairs uncomfortable so be prepared. Awesome staff. Keep up the wonderful work. Keeps you informed of status. Courteous. Very clean. Chairs uncomfortable so be prepared. Awesome staff. Keep up the wonderful work. More

Love this place. Always friendly and attentive to all my questions and needs. All the Advisors are the great, Debra is my favorite! Always friendly and attentive to all my questions and needs. All the Advisors are the great, Debra is my favorite! More

This dealership gives perks beyond the sale; free oil changes and recently a free car wash and vacuuming as well. changes and recently a free car wash and vacuuming as well. More

Deborah is very good at what she does, she knows her stuff. Keep up the good work! stuff. Keep up the good work! More

Fast and efficient service! I’m a long time customer with Kia service and I’ve never been disappointed. Deborah is very knowledgeable and courteous. She keeps me updated through I’m a long time customer with Kia service and I’ve never been disappointed. Deborah is very knowledgeable and courteous. She keeps me updated through out the process and explaining everything to a T. I highly recommend Kia service. More

He was very helpful, and very courteous in helping me on my car thank you my car thank you More

Excellent Service and clean facility, always enjoy doing business with My KIA Dealership. Proud Repeat Customer business with My KIA Dealership. Proud Repeat Customer More

I loved how fast the service was and they picked up my car. I will be doing this again car. I will be doing this again More