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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
951 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 951 reviews

October 08, 2025

Great service. They always listen to you, and are compassionate. Waiting area and bathroom is comfortable and clean. And car always comes back clean and washed. I b More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Brown also great
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October 03, 2025

Heather was awesome! Had a minor issue that she took care of immediately. Very professional & accommodating More

by RENEE34
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Legend Porsche Audi VW responded

Hello Renee. Thank you so much for your kind words! We're thrilled to hear that Heather was able to assist you promptly and professionally. We’re proud to have her on our team and will be sure to pass along your feedback. If there's anything else we can do for you, please don’t hesitate to reach out!

October 02, 2025

No one ever answers the phone no call backs wait time for car pickup is way too long . Upon arrival service clerk was 10 minutes late to open doors on a 730 appointment drop off and on top of all this I am w More

by LJAM1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Oct 06, 2025 -

Legend Porsche Audi VW responded

Hello LJAM, we sincerely apologize for the inconvenience and frustration you've faced. This is not the level of service we aim to provide. Your concerns about communication, wait times, and follow-up are absolutely valid, and we’re currently reviewing our processes to ensure this doesn’t continue. Please send us an email with more information at customerservice@legendautogroup.com so we can try and assist you further. Thanks for the feedback, and we're super sorry again for your experience.

October 02, 2025

My interactions with the Service Manager Heather and the Service Tech Guy were top notch. They made what is usually an unpleasant experience a smooth and seemless one. I have been to larger Porsche dealersh More

by mdpalone49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy
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Oct 03, 2025 -

Legend Porsche Audi VW responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Heather and our Service Technician were able to make your visit smooth and seamless. Providing exceptional service is what we strive for, and it means a lot to know we exceeded your expectation. We truly appreciate your support and look forward to welcoming you back to Porsche of Amityville in the future!

September 30, 2025

Megan was an absolute pleasure to work with. She was kind, responsive, professional, and made for a very smooth transaction. I look forward to working with her again in the future. More

by TS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Legend Porsche Audi VW responded

Hello TS, thanks for the 5-star review. We're thrilled to hear that Megan was kind and professional, while making the transaction very smooth for you. We look forward to seeing you again in the future. Enjoy the new car, and drive safe!

September 26, 2025

Always treated with care and efficiency! Car is always done on time and the car is returned spotless More

by Joe@mastersext.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Legend Porsche Audi VW responded

Hey Joe, thanks for the great review! We're glad that you have consistently good experiences with us. Thanks again for the fantastic review, and we're always available if you need further support.

September 21, 2025

Brad was very helpful and listened to all our needs. He was very knowledgeable on the vehicle and helped us find a deal we were happy with More

by stickit422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Drexler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Legend Porsche Audi VW responded

Hi stickit, thanks for the 5 star review! We're thrilled to hear that Brad listened to everything you needed and helped you find a deal you were happy with. Enjoy the new car, and we'll see you soon for your first service visit. Drive safe!

September 19, 2025

General manager has been horrible to deal with. The brand new car has been in the shop 3 times to be fixed More

by BUCKSALUM01
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Marine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Legend Porsche Audi VW responded

Hi Buck, we can't find any record of you in our system, but we'd still love the chance to make things right and help you out. Please shoot us an email at customerservice@legendautogroup.com. We're sorry again about your experience.

September 19, 2025

Great dealership and service center. Miss having Heather as the consultant as she got moved to Porsche. More

by jerrynesposito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
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Sep 29, 2025 -

Legend Porsche Audi VW responded

Hey Jerry, thanks for the review! We're glad you enjoy our dealership and service center. We're always available if you need more support.

September 17, 2025

Great experience with a knowledgeable staff. They answered all our questions. Great crew!Thank you. More

by lfeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Legend Porsche Audi VW responded

Hi lfeis, thanks for the 5 stars! We're thrilled that you had a great experience with our staff and service. We're always available if you need further assistance. Thanks, and drive safe!

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