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Legend Porsche Audi VW

Massapequa , NY

4.8
872 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 872 reviews

October 07, 2024

From start to finish this was a very positive experience and we are very happy with the Taos 2024. Many thanks to everyone at Legend for their contribution. More

by JGYOUNG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Jonathan, thank you for your amazing review! We're thrilled to hear you are happy with your vehicle and that you had an exceptional experience with our sales team. Thank you for taking the time to review us and for choosing Legend VW! If you need anything in the future, we are here for you! Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

October 07, 2024

Jonathan goes above and beyond. I own two Porsches and won't get service done anywhere else. More

by jjgesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your incredible review! We're thrilled that Jonathan has made your service with us exceptional. We appreciate your loyalty as a customer and thank you for choosing Porsche Amityville once again. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 04, 2024

$199/hr is the going rate. At over $3 /minute , whay is 40 minutes counted as an hour? More

by luap1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Martin, we apologize for any miscommunication that may have occured during your visit. Please call us or reach us directly at customercare@legendautogroup.com so we can answer your question more directly. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

October 04, 2024

Jonathan was a true professional. I recieved excellent service and appreciate the dealerships commitment to hiring a very qualified manager. More

by ANDREACDELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Andrea, thank you for your wonderful review! We're delighted that Jonathan made your service visit with us exceptional. Having professional and attentive staff is a top priority for us and we will pass along the incredible feedback to him. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 03, 2024

I have always been happy with the services provided by Legend VW however this time I was given an estimate for repair of $4300.00 to replace the turbo on my 2017 car with 65k miles by simply reading the e More

by keegan57
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
Oct 04, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Keegan, thank you for your honest feedback. We understand that a member of our service team has reached out to provide further clarification about your visit. While the water gate can be replaced by an outside shop, under factory repair, this is not a serviceable part and it cannot be acquired separately from the whole turbo. Your advisor overlooked the fact that you have a warranty that will completely cover the new turbo, and we apologize for this error on our end. The parts have been ordered, and our team will contact you when they arrive. We want to apologize again for the miscommunication and we appreciate you bringing this issue to our attention. Your loyalty as our customer is greatly appreciated, and we look forward to assisting you. If there is anything you need, please don't hesitate to call or email us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

Oct 04, 2024 -

keegan57 responded

This is the response I would expect from Legend VW, always professional and courteous. Heather contacted me yesterday and explained the situation as you have above. As my usual Advisor at Legend she has never steered me wrong, unfortunately she was not available when I brought my car in for the turbo issue. I have been a Legend customer for many years and always bring our two VW's there for service. I am happy and relieved that we can continue this relationship. Regards, Steve Keegan

October 02, 2024

Very easy to deal with and very smooth sales process. Excellent service and a pleasure to deal with. More

by IVANCHAIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Oct 03, 2024 -

Legend Porsche Audi VW responded

Hello Ivan, thank you for your amazing review! We're delighted our team was able to make your leasing experience smooth and easy. Thank you for taking the time to review us and for choosing Audi Massapequa! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

October 02, 2024

Jonathan was very accommodating! Positive experience all around. Highly recommended. Will be returning for all service. More

by ericahelene117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Legend Porsche Audi VW responded

Hello Erica, thank you for your amazing review! We're delighted that Jonathan provided you with an amazing service experience. We appreciate the recommendation and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 02, 2024

My overall interaction with the service department was excellent, from point of contact for scheduling, to service completion. The process used to drop-off my car, schedule and obtain a loaner were both More

by 101DSKAHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Legend Porsche Audi VW responded

Hello Dennis, thank you for your incredible review! We're thrilled that you had such a wonderful experience with our service team. Our team always aims to go above and beyond our customer's expectations and we're delighted to hear your feedback. We greatly appreciate you taking the time to tell us about your service visit and thank you for the amazing recommendation! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 01, 2024

Megan and the rest of the staff at Porsche went above and beyond to accommodate us. We are extremely happy with the service and will always return to Megan for future purchases. More

by DANIELLE59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Legend Porsche Audi VW responded

Hello Danielle, thank you for your amazing review! We're thrilled that Megan made your sales experience with us an exceptional one. We pride ourselves on having a team that provides next level customer service and we will pass along your wonderful feedback to her. Thank you for taking the time to tell us about your visit and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 01, 2024

The entire buying experience was enjoyable with knowledgeable and helpful personnel who offered me a very competitive deal. More

by rpalm2406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Oct 02, 2024 -

Legend Porsche Audi VW responded

Hello Robert, thank you for your wonderful review! We're pleased to hear our team was helpful and was able to offer you pricing you are satisfied with. We greatly appreciate your positive feedback and we will pass the message along to both Megan and Ivy. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

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