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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
556 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 556 reviews

December 20, 2023

Service described performed in a timely manner and car returned in clean, immaculate condition. Very satisfied with overall service. More

by richsmny53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We are happy to hear that your service was performed efficiently and that you are satisfied with your visit. Thank you for choosing Legend Volkswagen and we hope to provide you with more great service visits in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 19, 2023

Very friendly and knowledgeable, performed service as required. I would highly recommend bringing your car here for service. More

by ozner2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
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Dec 19, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your great review and recommendation! We're delighted to hear that you found our team to be friendly and knowledgeable while providing the required service for your car. We look forward to welcoming you back for any future service needs. Thank you for choosing Legend Volkswagen! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 19, 2023

Absolutely amazing customer service. Staff was warm, patient, knowledgeable and extra helpful. Highly recommend them! More

by ALI12675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Feinsilver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your kind words and positive feedback! We pride ourselves on having a talented team and we're happy to hear they made your service experience with us a great one. We will be sure to pass the compliments along. Thank you for your recommendation and for choosing Porsche Amityville! If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

Helpful
December 17, 2023

We were very satisfied with the dealership. Our salesman Roy Miranda was very helpful and explained everything and answered all of our questions.. More

by ladyro40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Miranda
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Dec 18, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We're pleased to hear that you are satisfied with your sales experience with us. We pride ourselves on having a very knowledgeable team of salespeople and we're glad to see that this was reflected in your experience with Roy. Thank you for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 16, 2023

I was very pleased with the low key no pressure aspect of the sales experience @ Legend Audi . More

by pajo7552
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy
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Dec 18, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your great feedback! We are delighted to hear that your sales experience with us went well. Providing a comfortable and stress-free environment for our customers is a top priority for us. Thank you for choosing Audi Massapequa! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
December 14, 2023

Great service from the valet to the service writer, and that’s coming from a guy who was a luxury dealer Finance Director for 30 plus years . Keep up the great work . More

by ASR4CARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie O, Scott Ladd, David Zelen
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Dec 14, 2023 -

Legend Porsche Audi VW responded

Thank you so much for your amazing feedback! Your kind words mean a lot to us as someone with an extensive background in this field, we really do appreciate you taking the time to write us about your experience. Thank you for acknowledging our efforts, and we look forward to continuing to meet your expectations in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 14, 2023

Service was excellent. My advisor addressed all my needs and concerns in a timely matter and a great attitude. Will highly recommend this dealership to friends and family More

by ESOSTROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Ostrowski ????????????
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Dec 14, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your great review! We are happy to hear about your positive experience with our service department and that your advisor went above and beyond your expectations. We take pride on both our team's efficiency and their excellent customer service skills and we're thrilled that this was reflected in your experience with us. We are grateful for the recommendation and we look forward to providing you with more exceptional service visits. Thank you for choosing Porsche Amityville! If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

Helpful
December 13, 2023

Happy the job is finally done, this place needs more loaner cars though. I don’t care if it’s not a porsche , give me anything. Friendly staff , I’d come here for a service. More

by DaniM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Legend Porsche Audi VW responded

Hi Dani, thank you for your feedback! We apologize about the inconvenience due to the lack of a loaner car, this is an ongoing issue we have been working hard to address. Thank you for the compliments about our staff, we pride ourselves on having a team that consistently provides great customer service. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

Helpful
December 13, 2023

Jessica has been very helpful each step of the way. We had to reschedule a few times, and she was always professional and courteous. More

by gloriaalvarado37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 13, 2023 -

Legend Porsche Audi VW responded

Hello Gloria, thank you so much for your kind review! We are happy to hear that Jessica was very accommodating and made your experience a great one. Thank you for choosing Audi Massapequa! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
December 13, 2023

Superb experience with Porsche Amityville. Jackie O always takes my needs into account and provides perfect service. It’s the only place our Porsches will go so long as Jackie and her crew are More

by RAVF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Ostrowski
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Dec 13, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We're delighted to hear that Jackie and our team are always going above and beyond at your service visits. We are grateful for your continued support and loyalty, thank you for choosing Porsche Amityville. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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