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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
865 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 865 reviews

August 13, 2024

I had a great experience here! It was comprehensive, quick, and easy! I would definitely recommend. More

by KNCONBOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Maciejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
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Aug 14, 2024 -

Legend Porsche Audi VW responded

Hello Katherine, thank you for the wonderful recommendation! We're delighted to hear you had a great experience. Thank you for choosing Legend VW and for taking the time to leave us some positive feedback. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

August 09, 2024

Accommodating and quality service. Jack was helpful, communicative, and pleasant to deal with. I am a little confused on the extended maintenance plan I purchased at the time I bought More

by batman181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
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Aug 09, 2024 -

Legend Porsche Audi VW responded

Hello, Mr. Immel. Thank you for the great feedback! We're delighted that Jack was able to assist you and provide you with the information you needed. We never want a customer to walk away confused, so if there is anything further you need clarification on, please do not hesitate to call us or email us at customercare@legendautogroup.com. Thank you for taking the time to review us and for choosing Legend VW. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

August 09, 2024

Megan was the best. Very knowledgeable and no pressure. She helped us get an Atlas and Q8. We’d highly recommend working with her and her dealerships. More

by Lou Ciccone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Megan Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
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Aug 09, 2024 -

Legend Porsche Audi VW responded

Hello, Lou! Thank you for the wonderful feedback. We're delighted that Megan made your car-buying experience with us pleasant and easy. We pride ourselves on having knowledgeable staff who take the hassle out of car shopping for our customers. Thank you for taking the time to write to us, and we'll be sure to pass along the great recommendation to Megan! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

August 09, 2024

Heather was very nice and helpful. The service was done quick as promised. Great experience with Legend Porsche service. More

by Stashles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Legend Porsche Audi VW responded

Hello Stanislaw, thank you for the incredible review! We're delighted Heather and our service team made your service with us quick and easy. Thank you for servicing with us and we'll be sure to pass along the great feedback to Heather. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogrou

August 07, 2024

Great experience with Legend Porsche service. I needed service done asap and they had me in for service the next day and addressed the problems and I was done in less than 2 hours More

by Udieipay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Meszaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver, Jack Simon, Jeanine Guerin
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Aug 08, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your incredible review! We're thrilled our team was able to assist and get you in and out of service as soon as possible. We aim always to provide quick and efficient service and we're pleased to see this reflected in your visit with us. Thank you for choosing Porsche Amityville to service with and for taking the time to tell us about your great experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogrou

August 02, 2024

Brian was excellent! He had a positive attitude, very helpful, honest, patient and seems to really care about pleasing his customers. The only thing I was not happy with More

by 1030juls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
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Aug 02, 2024 -

Legend Porsche Audi VW responded

Hello Julie, thank you for taking the time to share your feedback with us. We are disappointed to hear that your vehicle was delivered to you in that state and apologize for any inconvenience this may have caused. We understand and share your disappointment, as this falls short of the service standards we aim to uphold. We agree that your car should have been ready for delivery, and we're glad Brian was able to resolve this situation. Customer satisfaction is always our top priority, and we appreciate you sharing your experience with us. Your feedback is crucial to us so we can ensure you and other customers have a much better experience with us going forward. If there is anything we can do for you now or in the future, please call or email us at customercare@legendautogroup.com. Have a good weekend & drive safe. Rep: Audi Massapequa

August 01, 2024

Megan was a pleasure to work with on our purchase. Knowledgeable, friendly, and helpful. Looking forward to purchasing our next Porsche with her. More

by mikgold23
Recommend Dealer
Yes
Employees Worked With
Megan Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Goldberg, thank you for your amazing feedback! We're delighted to hear your car-buying experience with Megan was exceptional. We appreciate you taking the time to tell us about your experience and we'll be sure to pass along the kind words to Megan. Thank you for choosing Porsche Amityville and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

July 31, 2024

they were very polite and helpful. Vehicle was returned promptly. The warranty work was done as they said it would be. Service coupons saved on the routine maintenance More

by VLABBATE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon
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Aug 01, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Labbate, thank you for the wonderful feedback! We're thrilled our team made your service with us quick and easy. We pride ourselves on always providing great customer service and we'll be sure to pass along the kind words to our team. Thank you for choosing Legend VW and for taking the time to write us about your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

July 30, 2024

It took 3 months for a catalytic converter. This is totally unacceptable. I was very disappointed. More

by 4franksspga
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon
Report | Print
Jul 31, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Frank, thank you for taking the time to share your feedback with us. We understand your frustration and we apologize for any inconvenience caused by this delay. Catalytic converters are on backorder across the country and it has been taking on average over 3 months for service centers to receive them. We always aim to provide timely and efficient service and despite our best efforts, there was no way for us to acquire this part any earlier. Our team extends their apologies once again, we appreciate all of our returning customers and we ensure your service will be completed promptly in the future. If you would like to further discuss this with our service team, please call or email us at customercare@legendautogroup.com. We look forward to providing you with a much smoother experience going forward. Have a good week & drive safe. Rep: Legend VW

July 30, 2024

All of the staff were incredibly friendly and responsive and transparent to all of my questions. More

by sfalkner83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Report | Print
Jul 31, 2024 -

Legend Porsche Audi VW responded

Hello Scott, thank you for the fantastic review! Transparency is one of our top priorities, and we're delighted that our team was able to address all of your questions. Having experienced and knowledgeable staff is important to us, and we're happy to see that this was reflected in your experience. We appreciate the positive feedback and hope you enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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