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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
894 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 894 reviews

November 12, 2023

It always clean and the staff is very accommodating and helpful Kathy at the desk is always a pleasure to deal with she keeps that place running like a Swiss watch More

by BLITZZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd, Ivy Feinsilver, David Zelen
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Nov 13, 2023 -

Legend Porsche Audi VW responded

Thank you for your kind words! We are happy to hear that Cathy's amazing service left such a good impression. We're proud to have her on our team and we look forward to providing you with incredible service in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 11, 2023

As usual Legend’s service and personnel were above par: courteous, thorough and timely. It’ always a positive experience. More

by lwilliams405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd
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Nov 13, 2023 -

Legend Porsche Audi VW responded

Thank you for your great review! We're glad to hear our team continued to provide you with great and efficient service. We look forward to giving you more great experiences in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 09, 2023

I was impressed with customer service. They kept me informed and were pleasant to work with. More

by MTSAMM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd
Report | Print
Nov 09, 2023 -

Legend Porsche Audi VW responded

Thank you for your great review! We're pleased to hear our customer service left a lasting impression. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 07, 2023

Service provider Heather Schmitt provided excellent customer service and communication regarding updates on the service being done. Thanks again, Ricky C. More

by Rchow427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Legend Porsche Audi VW responded

Hi Ricky. Thank you for sharing your great experience with us! We're delighted to hear that Heather provided you with excellent customer service and timely updates. We appreciate your feedback and look forward to serving you in the future. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 07, 2023

The service advisor Addressed all my needs in a timely manner. Most respectable service department. More

by edattard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie O
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Nov 07, 2023 -

Legend Porsche Audi VW responded

Thank you for your wonderful review! We're thrilled to hear that our service advisor addressed your needs promptly and to your satisfaction. Our service department takes great pride in providing respectful and efficient service to all our customers. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 07, 2023

After sale dealership was non responsive especially finance person IVY Not helpful and non responsive. Would never recommend or purchase from legends More

by RLIVIGNI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jayme was some assistance final after waiting 6 months for my refund. Which I have not received as of yet. Ivy outright lied to me., Louis Flores Velasquez, Ivy Feinsilver
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Nov 09, 2023 -

Legend Porsche Audi VW responded

Hello Robert. We understand that you spoke with our general manager Jamie and that he was able to resolve your issue. We sincerely apologize for the challenges you've faced post-purchase. Your feedback is crucial to improving our services and we would like to thank you for taking the time to write to us. We appreciate your patience and hope we can do much better by you in the future. Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 06, 2023

Great service, very friendly staff. Overall a very pleasant experience. Was convenient to wait while the team did the work. More

by JASCHWAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd, David Zelen
Report | Print
Nov 06, 2023 -

Legend Porsche Audi VW responded

Thank you for your wonderful review! We're happy to hear you had such a great experience with us. We understand the value of your time, and we're glad to know that your visit was both pleasant and convenient. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 05, 2023

They are super professional and accommodating. My husband and I are very pleased with the service! More

by LSAUTER624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Nov 07, 2023 -

Legend Porsche Audi VW responded

Thank you for your wonderful review! We're delighted to hear that you both had a very pleasing experience with our team. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 05, 2023

The transaction was seamless. The team did a fine job on the floor and off. More

by paulkrut.fin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Marine, Ivy Feinsilver
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Nov 07, 2023 -

Legend Porsche Audi VW responded

Hi Paul. Thank you for writing us a great review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

November 03, 2023

Knowledgeable very helpful. A deal was had to be made, and was made. They are also very patient and don’t rush you on decisions More

by nataliemcnicholl088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Report | Print
Nov 03, 2023 -

Legend Porsche Audi VW responded

Hi Natalie. We appreciate your kind words about our incredible team. We're pleased to hear that our approach ensured you had the best car-buying experience possible. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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