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Lehigh Valley Honda
Emmaus, PA
2,935 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,935 reviews
December 23, 2022
My husband and I were greeted with a smile! Our Salesman Dino was very professional and nice. He is very knowledgeable with the selection of cars my husband and I were interested in. The same d Our Salesman Dino was very professional and nice. He is very knowledgeable with the selection of cars my husband and I were interested in. The same day we decided to put money down on a NEW HRV! Dino remained in contact with us from beginning to end on the progress of our NEW HRV!!! Yesterday's experience from sitting down with Magie in the finance department to finishing our paperwork with Dino was pleasant and professional! We are very very happy customers!!! More
by Babysami12
December 15, 2022
Very well conducted my routine maintenance service. I was please with all work performed and communicated details about the service prior to service were performed. All need improvement when i was read I was please with all work performed and communicated details about the service prior to service were performed. All need improvement when i was ready to leave the plastic wrap was covered with me seat and paper was on my foot mat. Someone should be picking and removing this from car before customer handed the keys. Sam Azar excellent to work with him and he explains in detail about all recommendation for future as well as current services that may or may not need attention at present but down the line. Thanks you Sam. Atul Amin More
by Atul
Employees Worked With
October 03, 2022
I would not recommend this place for service at all! To start they damaged the interior of my car and the keychain and then had the audacity to blame me for it at first. I just got the car like two week To start they damaged the interior of my car and the keychain and then had the audacity to blame me for it at first. I just got the car like two weeks ago..All they had to do was install a second key. Which was also a hassle to even get them to do it. Then they tell you to drop off your car and don’t even look at it the same day. I spoke multiple people that were also picking up their cars and they had the same complaint. How is it an appointment if you aren’t going to look at it?? Why overbook yourself if you can look at all the cars? Also, Dante (advisor) and Trinity (the service manager). I don’t even know where to begin. Completely oblivious to what’s happening. Communicating with them is trash and Dante only picked up the phone once, even with me leaving multiple voicemails to get updates. Which they don’t know how to give you an update either. I’ve never gotten so many I don’t know from a service advisor and much less a service manager. I had to drive there everyday and spent about 30 to at most an hour there looking for an update. Which each time I did, BOTH said “oh I don’t know”. My car ended up being there three/four days. They at the end were still looking for an issue, which I needed up figuring out. Me with no auto service experience. It was my plate cover hitting the trunk. So, unless manager, advisor, and techs. Awesome! Once I gave up and wanted my car back I spent there about an hour waiting for it. The ticket was closed but they didn’t know what they were still doing with my car. Like what?!? They “fixed” my screen. Which three days out started to give issues again. Took it to another Honda and they found what the actual issue was. Finally, when I got into the car it smelled like oil and there was oil stains on my one seat. Also, more damage on my paint. Which at that point I didn’t care, I just wanted my car back. Finally, there was a cover on the floor so I had to, again, take my time, to turn the car around and have them put it in. What a great time… And do you think anyone had even attempted to contacted me regarding this? Nope. More
by a.hernandez531
Employees Worked With
Kristin Serive Manager, Dante Service Advisor
August 25, 2022
We have serviced our 2011 Honda CRV exclusively at LVH for years and have never been disappointed. Went in for service with Sam Azar and his techs and mentioned we might consider trading our 2011. Since a for years and have never been disappointed. Went in for service with Sam Azar and his techs and mentioned we might consider trading our 2011. Since all service had been performed at LVH and the 2011 was in great shape we asked Sam what he thought - He suggested a short walk into sales. We said we would go across the street to the used car lot and he said "Just go and talk to sales!" So, we went into sales and found Mr. Ramjeet Singh - Two hours later we got a great price for trading in our 2011 and walked out the proud owners of a 2022 HRV! I think a major reason the Wright family are so successful is how carefully they hire their staff. Sam, Ramjeet, Maggie, Ryan are total assets to LVH. We will never deal with anyone else for service or salesbecause of your quality people! Jeff and Anna McCausland More
by Mac
January 06, 2022
Zach and the used car team experience was great! They were honest and fair with my family. Saw us at 6:30 at night and got the deal done! Highly recommend! were honest and fair with my family. Saw us at 6:30 at night and got the deal done! Highly recommend! More
by Scott_maffin
Employees Worked With
Zach
December 11, 2021
This is a very large family run full service dealership. Over the last 10 yrs Our family has bought several new Hondas from this dealership. We very rarely have had any problems with our cars & if we di Over the last 10 yrs Our family has bought several new Hondas from this dealership. We very rarely have had any problems with our cars & if we did this facility did correct the issue. Our family will continue to patronize this dealership Thanks Andy !!!! More
by Dan the man
