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Lehigh Valley Honda

Emmaus, PA

4.8
2,545 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,545 reviews

October 14, 2009

Just before state inspection a warning light appeared on my dash - emissions problem. Sam (thief) said $1,151 for a new catalytic converter would solve the problem. 3 days later the light reappeared. I took More

by OwnToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Azar
Oct 20, 2009 -

Lehigh Valley Honda responded

Jeff Thank you for taking the time to post this review. I hope that you received the email I sent you fully explaining in detail how we arrived at the diagnosis of your vehicle when it was in our shop. I regret that we were not able to discuss the matter 18 months ago when this all transpired. I also regret that you left feeling like we took advantage of you. I am confident that the diagnostic reports from our Honda diagnostic computer pertaining to your vehicle along with the Honda engineering bulletins explaining what each code means and how to fix it will give you the information necessary to understand our findings and subsequent recommendation. As I stated in my email, I would be happy to discuss the matter in greater detail over the phone or in person. We want all customers to have confidence in doing business with us. I apologize if something wasn't communicated to you properly. We take concerns of this nature very seriously. If you have any other questions or concerns, please do not hesitate to contact me at 610-967-6500. Sincerely - Andrew Wright, Vice President

October 12, 2009

It was time to get a new car, and since we had two privious Hondas it was an easy decision. As I was doing some prilimary scouting of cars, Civics and Accords, Rick came out and introduced himself. I More

by rjmoore1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Mello
October 06, 2009

I bought a 1998 Honda Accord for my daughter, Liza, so she can garage her 1966 Mustang for the winter. They have a huge selection. Our salesman, Justin Sell was a big help in choosing the right car. My More

by debbieshankar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sell
October 05, 2009

I was looking for a small SUV for my wife. She had a RAV4 that was gitting up in miles. We didn't go into LV Honda looking to buy that night, but after test driving the CRV and working what we think was a gr More

by Schades
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Drovich
October 05, 2009

Upon my intitial walk into the dealership I do not feel that I was taken seriously as a buyer. After talking with salesman about why I was there, his tune changed and he became more friendly with me. Overa More

by alps2586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
haddad
September 22, 2009

We had a great experience on our second visit to the dealership. We were looking to purchase a 2009 Honda Fit. We had a internet sales quote from LV Honda. Michael Houser worked with us with the price o More

by reinap2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Houser
August 31, 2009

Easy to deal with. Ensured that I had enough information to be satisified that I was making an informed decision about my purchase. The specific unit that I wanted was not available and they were able to o More

by seidelbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Mulla and Ben Rainford
August 29, 2009

All my questions were answered with complete honesty and the Salesperson was able to help me get the finance I needed. I would highly recommend this dealership. The vehicle I purchased was exactly the vehic More

by scrunchee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaheer Datoo
August 28, 2009

I was looking for a new SUV for under $30,000 and I had test driven the Toyota Rav4, Subaru Forester, and Hyundai Tuson. It ended up in a toss up between the Honda CRV and the Toyota RAV4. The Toyota Deale More

by hotrod59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schrammel
August 27, 2009

I went to get a car the last day for Cash for Clunkers, with no appointment. I was taken in right away. It was a long day, but mostly because they were fitting me in between scheduled customers, which I More

by Wendy Santini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Ron Warren, Benjamin Rainford
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