Lehigh Valley Honda - Service Center

Did not listen to the concern with our car. Refused to drive the car to understand what is wrong. Told us they did not have time for the maintenance they suggested and we requested. Instead ask Refused to drive the car to understand what is wrong. Told us they did not have time for the maintenance they suggested and we requested. Instead asked us to book another appointment. We will be going elsewhere for service. More

The incorrect mileage was written down. You didn’t wash my car and the price was higher than me going down to GMC . You didn’t wash my car and the price was higher than me going down to GMC . More

Process was quick and easy and service was friendly and efficient. No issues, in and out within the hour. efficient. No issues, in and out within the hour. More

The dealership has a very welcoming atmosphere and the employees are receptive to your needs. employees are receptive to your needs. More

When you’re getting service make sure to see Sam A. For a service advisor. Not to put down the others because I’m sure they do their job well. But I’ve known Sam for years and he kind courteous and rea For a service advisor. Not to put down the others because I’m sure they do their job well. But I’ve known Sam for years and he kind courteous and realistic. More

Great service, great customer service, very professional service got my vehicle back in a timely manner .was very pleased with the job. Will be back with my other vehicle for service. service got my vehicle back in a timely manner .was very pleased with the job. Will be back with my other vehicle for service. More

I’ve always had good service and have used Honda for years. But this time there was some mix ups. I was given 2 new keys. Only one works. I will have to come back to get that straightened out. Also, I w years. But this time there was some mix ups. I was given 2 new keys. Only one works. I will have to come back to get that straightened out. Also, I was given an initial estimate around $158. Then I approved work for 2 fluids to be changed.. I was unprepared for the $800 charge. It seems I should have been given that estimate. Also I work during the day and was told I could pick up my car between 5-6 on Friday because the sale people were there. (I worked the next day on Saturday). The sales people couldn’t take my payment for the work. I was able to flag someone still working in the back garage. Thank goodness she helped me, otherwise I would have been without a car for the entire Memorial holiday weekend. Thank you to the woman from the garage who helped. I understand Olivia is new. She was very pleasant at the front desk when I dropped off in the morning. . I just hope she can get more training. Thank you. More

Lehigh Valley Honda service has always been very professional, competent and on time. Sam, in particular has always treated us with respect and professionalism. I have and will continue to recommen professional, competent and on time. Sam, in particular has always treated us with respect and professionalism. I have and will continue to recommend them. More

As always I’m very happy and proud knowing Lehigh Valley Honda is got my back. Very pleased with everything they do . Honda is got my back. Very pleased with everything they do . More

My experience here is mixed. I went to this dealership to repair something, and they charged me $200+ for a diagnostic fee even though I told them exactly what was wrong with the I went to this dealership to repair something, and they charged me $200+ for a diagnostic fee even though I told them exactly what was wrong with the car. To add insult to injury, they charged that flat fee for the 30 minutes or less that it took them to see the car AND recommend expensive services that my car did not need as I completed service on it on March 2024 by another Honda dealer and they said my car was good for repairs until a couple more years. More