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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,729 Reviews
Call Service Center (844) 510-2624

1,729 Reviews of Lehigh Valley Honda - Service Center

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November 23, 2023

Excellent service from Danielle. I will be coming back. The facility continues to improve information technology communication More

by nthong103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danielle met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

November 21, 2023

Service was courteous and prompt. Shuttle service using Lyft made getting to and from the dealership very easy. More

by BKDawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Lehigh Valley Honda responded

We're glad to know that you found our service prompt and courteous at Lehigh Valley Honda. It's great to see the shuttle service was convenient for you too!

November 20, 2023

Had my CRV in for inspection and some general maintenance. Mechanic also found a compressor gasket leak that was covered by extended warranty. My service advisor (Tristan) kept me updated and g More

by Al L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Rodriquez
Report | Print
Nov 20, 2023 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 20, 2023

For 30 years I’veonly had excellent service from this dealership. Today’s service was the same. More

by Stephen.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Nov 20, 2023 -

Lehigh Valley Honda responded

Stephen, It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Honda!

November 19, 2023

Sam has been my favorite for many years! Friendly, professional, and no-nonsense. The best. More

by echrispayne219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lehigh Valley Honda responded

Thank you for the kind words for Sam and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 19, 2023

This dealership was super smooth and the service was great shout out to Samantha for making this process as simple as possible More

by jonathon.burton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Nov 20, 2023 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business, Jonathon, and hope to see you again soon!

November 18, 2023

Tristan provided Prompt service and communication. Service was performed quickly. I was contacted and kept informed during entire process More

by tllengyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
Nov 20, 2023 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tristan and our team, and we look forward to working with you again.

November 18, 2023

Their service is excellent even though they're going through a shop expansion they're still taking care of their customers the right way. I went there on a busy Saturday morning for inspection, oil chan More

by OPTO32004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James copek
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Nov 20, 2023 -

Lehigh Valley Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lehigh Valley Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2023

Brought the car in for a few simple recalls and it turned into a 2 day mess with horrible communication More

by Tim richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante
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Nov 17, 2023 -

Lehigh Valley Honda responded

Tim, I am sorry for the delay you experienced and any inconvenience this may have caused. We strive to offer efficient service and great communication, so it's disappointing to have missed the mark. Your feedback is important in our ongoing efforts to improve. If there is anything else I can assist with, please reach out directly. Thank you, Bronson Miller - Service Manager - 6109651332

November 17, 2023

This dealership was quick, friendly, and efficient. Griffin was awesome and quick to help me. Would definitely be back next time and hope to meet Griffin and/or more of the great staff here! More

by Kien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin
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Nov 17, 2023 -

Lehigh Valley Honda responded

Kien, we're delighted to know that Griffin and our team at Lehigh Valley Honda provided you with a quick and friendly service. We look forward to helping you again next time!

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