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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,726 Reviews

1,726 Reviews of Lehigh Valley Honda - Service Center

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October 18, 2023

Everyone was so nice and helpful . Javon was so polite and helpful also needed battery for my fob and he took care of no problem More

by Susan.grim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon
Oct 18, 2023 -

Lehigh Valley Honda responded

Susan, it's great to know that Javon and the team at Lehigh Valley Honda were able to assist you effectively. We're always here for your automotive needs!

October 18, 2023

Very organized, friendly and open with information. No hidden costs and timely completion of service. More

by colinmerlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Copek
Oct 18, 2023 -

Lehigh Valley Honda responded

We're glad to know you had a positive experience with our team at Lehigh Valley Honda! We strive for transparency and efficiency in all we do. Thanks for the review!

October 17, 2023

They were extremely attentive and knowledgeable. And was helpful explaining future needs. See you soon. More

by Kirstenonstage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 17, 2023 -

Lehigh Valley Honda responded

Kirstenonstage, it's great to know you found our team at Lehigh Valley Honda attentive and knowledgeable. We look forward to seeing you again soon!

October 16, 2023

Past few experiences have been awful. Two hour wait and longer for oil changes is insane. Especially when coming first thing in morning. Been coming here for decades now and never had thi More

by Slvrbug7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javon
Oct 17, 2023 -

Lehigh Valley Honda responded

I'm sorry to learn about your recent experiences with us, especially given your long history as a valued customer. We understand that waiting for an extended period can be frustrating and we're working on improving our service times. Your feedback is important in this process and I'd appreciate the opportunity to discuss it further with you directly if possible. Thank you, Bronson Miller - Service Manager - 610-965-1332

October 16, 2023

They are always professional. Facility is inviting and staff is the best. Sam is incredible to work with. I have been dealing with him for years and is my go to dealer. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

October 14, 2023

Efficient. Danielle was great- very helpful and enjoyable to work with. Service was done quickly. More

by BKendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
Oct 15, 2023 -

Lehigh Valley Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 13, 2023

Always receive great service. Pleasant atmosphere, people are friendly and knowledgeable. Even with the construction of the service area it went smooth. Thanks again More

by geoorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Lehigh Valley Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lehigh Valley Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 13, 2023

Sam the service manager keeps us coming back to Lehigh Valley Honda for every vehicle we own. More

by dankilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Lehigh Valley Honda responded

Dan, we absolutely love to hear Sam has earned your trust here at Lehigh Valley Honda. We look forward to assisting you in the future!

October 13, 2023

Despite all of the construction, the staff did an excellent job maintaining the temporary lobby space. More

by davian.emery
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Oct 15, 2023 -

Lehigh Valley Honda responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

October 13, 2023

Good service. Always pleasant staff. Always able to get me out quickly. Repeat customer. thanks More

by TonyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Oct 13, 2023 -

Lehigh Valley Honda responded

Your continued support means a lot, Tony! Thanks for choosing Lehigh Valley Honda - see you for another swift service in the future!

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