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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,724 Reviews

1,724 Reviews of Lehigh Valley Honda - Service Center

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September 23, 2023

Service experience was excellent. Dante was very helpful Would highly recommended for your Honda needs More

by Scott_e.sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Sep 24, 2023 -

Lehigh Valley Honda responded

We're glad to know that Dante was able to assist you with your Honda needs at Lehigh Valley Honda. Your recommendation means a lot, thank you!

September 23, 2023

My service appointment was on time and vehicle was ready when promised. Tristan explained additonal re4commendations and cost very well. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trsitan
Sep 25, 2023 -

Lehigh Valley Honda responded

Thank you for your kind words for Tristan and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Honda.

September 23, 2023

Our vehicle had a serious safety issue. The personnel at the dealership was callous and couldn’t care and did not address the issue. Services requested based on vehicle recalls were not per More

by nair.cm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Sep 25, 2023 -

Lehigh Valley Honda responded

It's concerning that you've had such a negative experience. We take vehicle recalls and customer communication very seriously and I apologize for the oversights on our end. Please reach out so we can discuss this further and work towards resolving the issue. Thank you, Bronson Miller - Service Manager - 6109651332

September 22, 2023

Hailey was very concerned about the time it took for my car to get finished More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
Sep 24, 2023 -

Lehigh Valley Honda responded

Debbie, we appreciate your kind words for Hailey and are glad she took excellent care of your vehicle. Thank you for choosing Lehigh Valley Honda and leaving a five-star review!

September 22, 2023

My latest appointment was an excellent experience as expected. Our Service Advisor, Danielle and Technician, Joe, were great to work with. The vehicle required a good amount of work which was completed More

by KLo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
Sep 22, 2023 -

Lehigh Valley Honda responded

We're glad to know your latest visit met expectations! It's great that Danielle and Joe provided excellent service during your appointment at Lehigh Valley Honda. We appreciate the kind words, thank you for choosing us!

September 22, 2023

Excellent Service. Danielle had the car completed at the time she said they would. Recommendations were spot on More

by Joseph Cerulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Sep 22, 2023 -

Lehigh Valley Honda responded

Joseph, we're glad to know Danielle and our team at Lehigh Valley Honda provided you with excellent service. We appreciate your feedback!

September 22, 2023

Well organized, friendly, and professional service department. Would recommend this dealership to anyone interested in a great customer experience. More

by brucesmith0757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon Clinton
Sep 24, 2023 -

Lehigh Valley Honda responded

We appreciate your kind words about our service department at Lehigh Valley Honda! It's great to know you'd recommend us for a top-notch customer experience. Thanks for the support!

September 22, 2023

Great service . Had major work done,now it runs like a dream .Thats why I have a Honda. More

by jazlady49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Lehigh Valley Honda responded

We are elated to read your five-star review of Lehigh Valley Honda! Knowing your vehicle is running like new is what it's all about. Safe travels!

September 19, 2023

The dealership was very punctual and did a job well done. All employees were very friendly and welcoming. More

by cjs03980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Sep 19, 2023 -

Lehigh Valley Honda responded

We appreciate your positive feedback! It's great to know that our team at Lehigh Valley Honda was able to provide you with a friendly and efficient service. Thanks for choosing us!

September 18, 2023

I had a good experience with Dante. I did not have an appt as I was told I needed a 1-week notice on the phone (not with Dante). I went anyway as my car was not starting properly. He wa More

by gburbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante.
Sep 18, 2023 -

Lehigh Valley Honda responded

We are very happy to hear that Dante provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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