Back

Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

Sort by
September 26, 2023

Car done on time, good communication, not the lowest cost but quality work. Only wish they offered loaner cars. More

by Berksbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback and are glad to know you were satisfied with the quality of our work at Lehigh Valley Honda. We'll take note of your suggestion about loaner cars, as we're always looking for ways to improve. Thanks!

September 25, 2023

Danielle is always helpful and understanding! I always ask for her when I have to have service on my car. More

by emmyhert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
Sep 26, 2023 -

Lehigh Valley Honda responded

We're glad to know that Danielle has been consistently helpful during your visits at Lehigh Valley Honda. We appreciate the feedback and look forward to serving you again in the future!

September 25, 2023

Always pleasant and comfortable and also Sam is great, and also a very clean place to sit and wait and work is done in a timely manner More

by Rp3130a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lehigh Valley Honda responded

We're glad to know you had a pleasant experience with Sam and found Lehigh Valley Honda so welcoming! We always aim for efficient service so it's wonderful to receive this feedback. Thanks for the review!

September 24, 2023

Alex G. was very helpful and kept me informed about delays. I had a great experience despite a little extra wait! Thank you! More

by sarwerner94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex G.
Sep 25, 2023 -

Lehigh Valley Honda responded

Thanks for sharing your thoughts about your experience with Alex here at Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

September 24, 2023

Very friendly exceptional communication, I have a good experience, I was explained to a good understanding Alex and Grant were good to me to help me More

by babyqueen1683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lehigh Valley Honda responded

Thank you so much for your excellent review! We are so glad that Alex and Grant had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lehigh Valley Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 24, 2023

Since I drop the car the next day early they were checking the car. Good service, excellent communication and great job More

by sotojosh33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 23, 2023

Great service from all areas. Nice room to wait for your car if necessary. Good commutation from service desk More

by kellerdlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

kellerdlee responded

Great service from all areas

Sep 25, 2023 -

Lehigh Valley Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Honda.

September 23, 2023

My service appointment was on time and vehicle was ready when promised. Tristan explained additonal re4commendations and cost very well. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trsitan
Sep 25, 2023 -

Lehigh Valley Honda responded

Thank you for your kind words for Tristan and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Honda.

September 23, 2023

Service experience was excellent. Dante was very helpful Would highly recommended for your Honda needs More

by Scott_e.sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Sep 24, 2023 -

Lehigh Valley Honda responded

We're glad to know that Dante was able to assist you with your Honda needs at Lehigh Valley Honda. Your recommendation means a lot, thank you!

September 23, 2023

Our vehicle had a serious safety issue. The personnel at the dealership was callous and couldn’t care and did not address the issue. Services requested based on vehicle recalls were not per More

by nair.cm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Sep 25, 2023 -

Lehigh Valley Honda responded

It's concerning that you've had such a negative experience. We take vehicle recalls and customer communication very seriously and I apologize for the oversights on our end. Please reach out so we can discuss this further and work towards resolving the issue. Thank you, Bronson Miller - Service Manager - 6109651332

...
59
...